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Project Coordinator, ITIL, Change Management, Project Management, Midd
Eingestellt von Centum Recruitment Limited
Gesuchte Skills: Oracle, Coldfusion, Solaris, Linux
Projektbeschreibung
PROJECT COORDINATOR, ITIL, CHANGE MANAGEMENT, PROJECT MANAGEMENT, MIDDLEWARE KNOWLEDGE, LUXEMBOURG
RESPONSIBILITIES
The incumbent of the position of Project Coordinator for CCOR Operations is responsible for the execution of the following tasks:
- Change Management - Qualification, assignment, communication, coordination and follow-up of requests (tickets)
- Escalate issues related to the customer requests by following defined escalation process.
- Prepare reporting, organise the meeting and communicate agenda and meeting minutes to respective audience.
- Participate of the writing, review and handover of the Standard Operation Procedure and Work Instructions.
- Able to lead and coordinate small projects
QUALIFICATIONS
Business Skills
ITIL v3 - Foundation Certification - required
Knowledge of the European Institutions or the Public Sector - nice to haves
TECHNICAL SKILLS AND EXPERIENCE
- Exposure to IT project management, in application architecture for information systems and in computer services operations.
- A basic knowledge of modern information system technical architecture (multi-tiers applications, IT infrastructure, etc);
- A general understanding of some of following Middleware products: Oracle, WebLogic, ColdFusion, Documentum, Business Object, LAMP/T stack running under SOLARIS, Linux or WINDOWS;
- A good experience in Operational environment or Datacentre.
SOCIAL
- Solution driven attitude and customer service orientated;
- Ability to work in a sometimes stressful environment and adhere to procedures;
- Ability to prioritise activities to ensure adequate system operations;
- Flexibility and adaptability to respond promptly to requirements;
- Good communication skills and common sense;
- Good understanding and analysis of described situations;
- Ability to contribute to the Continuous Service Improvement Program (CSIP).
BASIC COMPUTER SKILLS
Operating Systems
- Windows XP
- Windows 7
Office Automation
- Microsoft Office 2003/2007/2010
- Open Office
LANGUAGES
Fluent in English verbal and written is a must
Nice to have French intermediate level
ADDITIONAL INFORMATION
Location
- Luxemburg
Normal Working hours
- Monday to Friday from 09: 00hrs to 17 : 00hrs
- The role will include shift work
RESPONSIBILITIES
The incumbent of the position of Project Coordinator for CCOR Operations is responsible for the execution of the following tasks:
- Change Management - Qualification, assignment, communication, coordination and follow-up of requests (tickets)
- Escalate issues related to the customer requests by following defined escalation process.
- Prepare reporting, organise the meeting and communicate agenda and meeting minutes to respective audience.
- Participate of the writing, review and handover of the Standard Operation Procedure and Work Instructions.
- Able to lead and coordinate small projects
QUALIFICATIONS
Business Skills
ITIL v3 - Foundation Certification - required
Knowledge of the European Institutions or the Public Sector - nice to haves
TECHNICAL SKILLS AND EXPERIENCE
- Exposure to IT project management, in application architecture for information systems and in computer services operations.
- A basic knowledge of modern information system technical architecture (multi-tiers applications, IT infrastructure, etc);
- A general understanding of some of following Middleware products: Oracle, WebLogic, ColdFusion, Documentum, Business Object, LAMP/T stack running under SOLARIS, Linux or WINDOWS;
- A good experience in Operational environment or Datacentre.
SOCIAL
- Solution driven attitude and customer service orientated;
- Ability to work in a sometimes stressful environment and adhere to procedures;
- Ability to prioritise activities to ensure adequate system operations;
- Flexibility and adaptability to respond promptly to requirements;
- Good communication skills and common sense;
- Good understanding and analysis of described situations;
- Ability to contribute to the Continuous Service Improvement Program (CSIP).
BASIC COMPUTER SKILLS
Operating Systems
- Windows XP
- Windows 7
Office Automation
- Microsoft Office 2003/2007/2010
- Open Office
LANGUAGES
Fluent in English verbal and written is a must
Nice to have French intermediate level
ADDITIONAL INFORMATION
Location
- Luxemburg
Normal Working hours
- Monday to Friday from 09: 00hrs to 17 : 00hrs
- The role will include shift work
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung