Project Coordinator

POSITION: Project Coordinator
LOCATION: Lexington, KY

DURATION: 1 year contract

START DATE: 1/27/2014

Position Summary:

As a member of Managed Print Services (MPS) organization, the Project Coordinator (PC) will work as a member of a team to deploy printers/MFPs and/or take over management of existing devices for new and existing customers. Projects could range in size from a few hundred devices to 25,000+. The PC will work with various departments and external transportation partners to place hardware orders and track/manage deliveries according to the project schedule. The PC may also interface with customer personnel and installation technicians to coordinate delivery, installation, returns, and disposal activities and to gather site survey data, device data, and installation-relation information. The PC will own recording and maintaining the data needed to track all devices from shipment through acceptance, for the purposes of inventory reconciliation and to ensure that all installed devices are setup in asset management system.

Duties and Responsibilities:

Assist Project Manager (PM) in all phases of Implementation.
Place orders and monitor orders/shipments to ensure delivery according to project schedule.
Manage customer return orders as well as pickup & disposal of old devices.
Work with internal supply chain personnel, transportation carriers, disposal partners, and installation partners to coordinate service delivery, gather data, and resolve issues.
Work with customer personnel on gathering data for existing assets, confirm deliveries, and other general assistance as directed by PM.
Track (in Excel) detailed order-to-invoiceprovide regular status reports to all team members, client, and internal management as directed by the PM.
Provide accurate and timely information to management on the performance measurement, quality assurance, and customer satisfaction areas of the project (eg delivery timeliness)
Assist in training/supporting new PMs