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Project Co-Ordinator

Eingestellt von Experis IT

Gesuchte Skills: Sales, Client, Ip, Tcp

Projektbeschreibung

SERVICE DELIVERY CO-ORDINATOR

Our client is a large Telecommunications Company looking to recruit a Service Delivery Co-ordinator to join their exciting and innovation team. This a contract position based in Dublin.

CANDIDATE RESPONSIBILITIES:

* To be the owner of customer satisfaction and performance (time and quality) related to the end- to-end delivery process of an order.
* To perform and ensure a clear and complete End-to-End data-validation with high quality and fast completion
* To work in partnership with regional Sales and Project Manager
* To be able to translate Customer Dissatisfaction and Complaints.

REQUIRED SKILLS:

* Clear demonstrable experience in customer service, preferably in telecommunication/ICT
* High level understanding of telecommunication principles
* Very Good conflict management skills
* Understanding of performance management and reporting
* Experience of working with management levels
* Process and performance management
* Excellent verbal and written customer communication and presentation skills
* Proven experience in managing complex processes and multiple suppliers
* Knowledge of quality management approach
. Sound understanding of VPN, TCP/IP, Quality of Service and MPLS
* Capability to diagnose common network failures

FOR MORE INFORMATION PLEASE CALL AUDREY OR MAIL ME. 

Projektdetails

  • Einsatzort:

    Dublin, Irland

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Experis IT