Programme Manager (Global CRM Project) - London

Progressive are currently seeking a Programme Manager for a global healthcare organisation with a specific focus on an international CRM programme In order to be considered you will need a proven track record in a programme management/ senior project management role, with experience of a major CRM implementation project.

Any SAP/ ERP implementation experience would be highly desirable. Role is based in central London, but candidates must be flexible on travel throughout Europe

Overview of Role

The Strategic Programme Manager (SPM) will lead and manage a portfolio of business improvement initiatives for the commercial areas in Europe including Sales, Marketing, Medical Education and Customer Services. The over-arching goal of these initiatives is to drive top-line revenue growth and win market-share with leading mobile-enabled CRM, digital marketing and web-based education systems that are fuelled by a 360 degree view of the customer.

These projects will have significant cross-division and pan-Europe impacts and, hence, are considered strategic in nature. These programs will be executed in alignment with the Group, IS and divisional strategies. The Strategic Program Manager will provide management direction and leadership regarding scope, value, approach, resourcing, organisational change, methodology, and architecture. They will lead the organisation through transformation, introduction of new capabilities and roll-out to new geographies requiring thought leadership on business process as well as technology.

Ultimately, The Strategic Program Manager will be accountable for the on-time, on-budget and on-target (scope, value, quality) delivery of their portfolio of initiatives. In addition, this position is responsible for contributing to the establishment of effective and efficient strategic planning, portfolio management, program and project management processes and techniques following best demonstrated practices.To find out more about Progressive Recruitment please visit www.progressiverecruitment.com