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Program Manager - Servicenow - Basel

Eingestellt von NextLink Solutions

Gesuchte Skills: Design, Cmmi

Projektbeschreibung

We are currently looking for a Program Manager to support a ServiceNow implementation.

Your role:

- Responsible for program/project management, in order to manage and complete the project in accordance with agreed plans and budgets throughout all phases, without impacting on business continuity
- Primarily accountable to manage externals Service Now experts in their delivery for the IT Operating Model program
- Leads the functional/technical teams through all phases of the project
- Stakeholder management for senior IT stakeholders (CIO and direct reports)
- Accountable to ensure integrity of the product during the deployment
- Accountable for the development of testing and migration strategies
- Thought leader on migrations from Remedy on Demand to Service Now for IT service management processes
- Manages project risks and issues, and pro-actively starts mitigation actions, ensuring technical integration

Your profile:

- Experienced and skilled program/project manager which successfully performed similar role in multiple major ServiceNow ITSM delivery projects in major, complex multinational companies
- Team work and team motivation in a challenging IT environment
- High affinity to work in an international as well as multicultural environment
- Excellent written and verbal communication skills
- High flexibility and experience in prioritizing tasks
- Ability to deal with variable workload

In addition the standard FG role description for Program Manager role applies.

Responsible for managing a portfolio of complex IT projects.
Advise business representatives and other project teams in initiating and carrying through large IT projects.
Experienced in managing other project managers, external vendors and customers.
Skilled at managing communications across a diverse stakeholder base, including C-level.
Develops the program strategy, supporting business case, and various enterprise-wide high-level project plans.
Ensures integration of projects and adjusts project scope, timing, and budgets as needed, based on the needs of the business.
Communicates with IT leadership and business leadership on program strategy, direction, and changes.
Responsible for tracking key project milestones and recommending adjustments to Project Managers.
Has extensive experience delivering IT solutions.
Partners with senior leadership to identify and prioritize opportunities for utilizing IT to achieve the goals of the enterprise.
Uses a broad understanding of technical concepts in multiple specialized fields to develop solutions to problems and critical design issues.
Provides work direction and assigns tasks to lower level employees.
Ability to manage the results and budgets of multiple complex IT projects that are high in complexity, size, and scope.
Ability to manage enterprise wide IT issues, conflicts, risks, and deliver projects within budget and scope.
Develops and maintains long-term relationships with strategic customers and industry leaders.
Experience in Quality Assurance management, concepts, and application, including the latest SDP-21 version and CMMI methodologies.
Creates high performing and self-sustaining cross-functional teams that efficiently use time and resources.
Serves as an expert and business advisor to IT leaders and customers regarding technology decisions and applications.
Applies new technical approaches to best resolve customer problems.
Anticipates the future and takes decisive action to either create or minimize potential problems.

Projektdetails

  • Einsatzort:

    Basel, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    3 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Medien/Design, Ingenieurwesen/Technik

  • Skills:

    design, cmmi

NextLink Solutions