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Program Manager

Eingestellt von Synectics

Gesuchte Skills: Support, Sql

Projektbeschreibung

SCOPE OF RESPONSIBILITY/EXPECTATION:
Primary responsibility will to support the extended warranty Program Lead in the day to day operations in managing the business area.
Coordinate with cross-functional teams to complete gap analysis in all processes related to extended warranty functions
Document end to end processes to ISO standard (desktop procedures and process flows)
Program manage improvement plan to meet stretch goals
Provide status update suitable for Senior Director level consumption
Manage readiness set-up process for all new devices/variants
Develop extended warranty metrics dashboard with insights
Secondary responsibilities include analytics and return/repair forecasting.

SKILLS:

BASIC QUALIFICATIONS:
- 5+years experience - Business Analyst
- 3+years experience Auditing, Forecasting and Analysis
- Bachelor's Degree

SPECIFIC KNOWLEDGE/SKILLS:
Knowledge of consumer electronic products and related reverse logistics processes.
Knowledge of Consumer Electronics Industry.
Experience in Extended Warranty a plus.
Communication & reporting skills at all levels of an organization
Analytic & problem solving skills
Project management
Process auditing
Able to build models from scratch and defend the methodology used
Must be able to lead/influence change
A Self-Starter
Potential travel
Proficient with MS Office (in particular Excel and PowerPoint, and flow diagrams)
OBIEE, BO and SQL knowledge desirable but not necessary

Projektdetails

  • Einsatzort:

    Sunnyvale, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung, Sonstiges

  • Skills:

    support, sql

Synectics