Program Assistant, Employment and Training

SHIFT: Days
EXPERIENCE LEVEL: 1-3 Years
EDUCATION: High School/G.E.D.

Basic Function:

Under direction, provide administrative support and perform services and duties in accordance with program objectives to ensure program goals are met. Collaborate with funders and the community to coordinate program(s).

RESPONSIBILITIES:

- Under direction, ensure that the activities of this position and relevant programs are consistent with the mission, vision and values of Catholic Charities, Diocese of Cleveland.
- Schedule program participant appointments with case managers, employers and Employment and Family Services (EFS) Workers and track client progress.
- Make visits to program participants at their home/school as appropriate.
- Compile and prepare a variety of programmatic reports and statistics.
- Collect and data enter program data.
- Monitor client records for compliance with Employment and Training and EFS standards.
- Assist with setting up and maintaining confidential case files and records.
- Provide client guidance and support whenever needed.
- May plan, implement and facilitate program activities.
- Coordinate with case managers and employers to ensure the satisfaction surveys are distributed and collected.
- Work with social service agencies, community colleges, businesses and churches to develop additional resources for program participants.
- Perform other duties as assigned or directed.
- Combination of education and experience normally represented by a High School diploma or equivalent plus college coursework and/or technical experience and 1-2 years of related experience.
- Must have good oral, written and interpersonal communication skills.
- Must be well organized, detail oriented, and the ability to maintain confidentiality.
- Good working knowledge of computers and Microsoft Office software.
- Must be able to form good working relationships with a variety of other personnel with diverse economic and cultural backgrounds.
- Final applicant is required to be fingerprinted to complete background check.