Program Administrator

PROGRAM ADMINISTRATOR REDMOND, WA 12 MONTH CONTRACT

At COMPUCOM, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.

Work primarily with enterprise and VIP customers testing all kinds of technologies around Desktop, Tablets, Phones, etc.

This is a small team with big impact for upcoming prerelease programs, so a good fit is important. We need someone collaborative, open to feedback, able to present, take feedback, and go back and build based upon that feedback. Proactive, not passive. Clear and direct with messaging, open communication. Being adaptive is key.

Reliability is a must, strong administrative and project skills required.

KEY SKILL SETS/TOOL EXPERIENCE WE ARE LOOKING FOR ARE:

- Previous tech adoption or validation experience wanted
- Microsoft Dynamics CRM
- Scenario Manager Tool/survey creation nice to have, building readable surveys; any survey tool experience desired
- Microsoft Connect Administration experience/knowledge good to have
- Good understanding of Operating systems and Windows devices helpful
- HTML helpful for web page updates and content uploads

OVERVIEW:

- Connect Administration, programs, surveys, homepage management
- Experience with Pre and Post release programs, HTML, content management
- Provision Surveys, Public & Private
- Survey creation experience (Instant.ly, Scenario Manager, Connect).
- Send/check legal documentation status for customers- assist with onboarding
- Understanding of NDA, Master TAP Agreement, and Program Description documentation
- Attend and document operations meetings, send summary to participants within team
- Clear communication skills, itemize and ability to multi task
- Update Customer tracking tool (CRM) with Connect invitation status, follow up with list of inactive invitations
- Requires Excel & CRM usage
- Watermark prerelease documentation prior to Connect upload
- Word to PDF Conversion, watermarking tool takes specific training
- Manage/Summarize all alias used by team and consolidate if appropriate

*CompuCom supports Employment Equity and Diversity*

Dallas-based CompuCom Systems, Inc. is a leading provider of end-user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America.