Professional Process Manager (Artworks/Document Walkme Support tool)

Our client, one of the biggest pharmaceutical companies based in Basel, is looking for Professional Process Managerhaving experience in BUILDING END USER SUPPORT INFRASTRUCTURE within a PHARMACEUTICAL ENVIRONMENT.

This is a contracting role based in Basel and planned to start ASAP until end of the year with extension opportunities.

Are you a PROCESS MANAGER experienced with DOCUMENT WALKME SUPPORT TOOL and currently looking for your next opportunities within a pharma area?

If so, please have a look at the very interesting opportunity we can offer you:

BACKGROUND:

This project is about to redefine the operating model related to Artworks (printed packaging materials - ie patient information leaflet that can be found in the drug package).

You will be involved in this project which is close to be implemented.

The project is about implementing a new Artworks management system for the company allowing to be more effective in Artworks management..

TASKS & RESPONSIBILITIES:

-SUPPORT END USER ARTWORKS DOCUMENTATION building on a new Google site
-Define and Built a google support site for Artworks End users worldwide
-Support On line IT system tool (Walkme) development for End users
-Build On line help tool for end users using Walkme
-Document Walkme support tool
-Coordination of several Teams to align information
-Deliver the required information to the project Manager

IDEAL PROFILE:

-5+ YEARS of EXPERIENCE IN PROCESS SUPPORT
-WALKME EXPERIENCE and Knowledge
-Experience in BUILDING END USER SUPPORT INFRASTRUCTURE
-End users support oriented person
-Good practice of IT tools like (Google tools, Microsoft)
-Experience in writing and publishing documentations
-Business English
-Good communication skills
-Strong Teamplayer

NICE TO HAVES:

- German

Please note, we can only consider EU/CH candidates or those with a valid work permit for Switzerland.

Are you interested with this opportunity and would like to have more information? Please get in touch with Florence Wespiser ( (see below) ).

PLEASE NOTE THAT ONLY SHORTLISTED CANDIDATE WILL BE CONTACTED.