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Professional IT Supporter - Pharma - OS - Swizterland
Eingestellt von NextLink Solutions
Gesuchte Skills: Support
Projektbeschreibung
PROFESSIONAL IT SUPPORTER - PHARMA - OS - SWIZTERLAND:
We are currently looking for a Professional IT Supporter to work for a Global pharmaceutical company.
You will be to support for a huge end user building move.
PROFESSIONAL IT SUPPORTER RESPONSIBILITY:
- Ensuring IT support is provided either onsite or by phone for incidents related to all type of computers, video conferencing & collaboration tools as well as mobile devices
- Investigating, troubleshooting and resolving reported incidents in a timely and efficient manner Ensuring services are delivered according agreed service levels in a transparent, reliable and flexible process with a strong customer service focus
- Adhering to the ITIL processes and contributing knowledge to the Knowledge Database
PROFESSIONAL IT SUPPORTER SKILLS:
- Excellent technical skills for analysing and troubleshooting problems in a complex environment and experience with at least one ticketing tool
- Solid understanding and knowledge of the common operating systems (Windows 7, MAC, etc.),
- Microsoft Office 'suite as well as the complete Google suite and of supporting mobile solutions? (IOS Based)?
- Capability to provide trainings for end users
- German and English skills both in speaking and writing
Please forward your most recent CV to be considered for the role or call Marilyn for a confidential chat and find out about this great opportunity to live and work in a beautiful region of Switzerland!
We are currently looking for a Professional IT Supporter to work for a Global pharmaceutical company.
You will be to support for a huge end user building move.
PROFESSIONAL IT SUPPORTER RESPONSIBILITY:
- Ensuring IT support is provided either onsite or by phone for incidents related to all type of computers, video conferencing & collaboration tools as well as mobile devices
- Investigating, troubleshooting and resolving reported incidents in a timely and efficient manner Ensuring services are delivered according agreed service levels in a transparent, reliable and flexible process with a strong customer service focus
- Adhering to the ITIL processes and contributing knowledge to the Knowledge Database
PROFESSIONAL IT SUPPORTER SKILLS:
- Excellent technical skills for analysing and troubleshooting problems in a complex environment and experience with at least one ticketing tool
- Solid understanding and knowledge of the common operating systems (Windows 7, MAC, etc.),
- Microsoft Office 'suite as well as the complete Google suite and of supporting mobile solutions? (IOS Based)?
- Capability to provide trainings for end users
- German and English skills both in speaking and writing
Please forward your most recent CV to be considered for the role or call Marilyn for a confidential chat and find out about this great opportunity to live and work in a beautiful region of Switzerland!
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Sonstiges