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Professional IT Supporter - Pharma - OS - Swizterland

Eingestellt von NextLink Solutions

Gesuchte Skills: Support

Projektbeschreibung

PROFESSIONAL IT SUPPORTER - PHARMA - OS - SWIZTERLAND:

We are currently looking for a Professional IT Supporter to work for a Global pharmaceutical company.

You will be to support for a huge end user building move.

PROFESSIONAL IT SUPPORTER RESPONSIBILITY:

- Ensuring IT support is provided either onsite or by phone for incidents related to all type of computers, video conferencing & collaboration tools as well as mobile devices
- Investigating, troubleshooting and resolving reported incidents in a timely and efficient manner Ensuring services are delivered according agreed service levels in a transparent, reliable and flexible process with a strong customer service focus
- Adhering to the ITIL processes and contributing knowledge to the Knowledge Database

PROFESSIONAL IT SUPPORTER SKILLS:

- Excellent technical skills for analysing and troubleshooting problems in a complex environment and experience with at least one ticketing tool
- Solid understanding and knowledge of the common operating systems (Windows 7, MAC, etc.),
- Microsoft Office 'suite as well as the complete Google suite and of supporting mobile solutions? (IOS Based)?
- Capability to provide trainings for end users
- German and English skills both in speaking and writing

Please forward your most recent CV to be considered for the role or call Marilyn for a confidential chat and find out about this great opportunity to live and work in a beautiful region of Switzerland!

Projektdetails

  • Einsatzort:

    Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    6 Mouths

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Sonstiges

  • Skills:

    support

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