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Production Support Specialist - Banking - Birmingham

Eingestellt von Lawrence Harvey IT & Change

Gesuchte Skills: Support, Oracle, Unix, Client

Projektbeschreibung

Production Support Specialist - Banking - Birmingham.

My client, a tier 1 investment bank based in Birmingham, urgently require an experienced Production Support Specialist to support a number of Finance applications. This position requires a unique skill set requiring both functional and technical knowledge related to Finance applications eg SAP and generic knowledge of Unix platforms and Oracle databases. Your role will be to ensure that all associated Service Operations stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs)/Operating Level Agreements (OLAs).

ESSENTIAL SKILLS
Experience in IT in large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function
A proven track record in supporting complex application and infrastructure domains and strong technical background (SAP R3, SAP Basis/Unix, SAP R3/BW, Oracle, Informatica, Business Intelligence/Reporting technologies etc)
Knowledge in monitoring technologies and system performance/capacity measurement
Knowledge in banking (middle & Back Office),
Understanding of banking processes (especially Finance)
Experience of end to end Level 2 management and good overview of Production/Operations Management overall
Strong communication/relationship management skills
Capability to interact successfully in a virtual, multi vendor and multi cultural environment
Excellent communication skills both written and verbal
"Change Agent", ability to obtain results through influence
Broad ITIL/best practice service context within a Real Time distributed environment
Ability to work well under pressure, Can do attitude & willingness to learn
Financial/Technology industry trade
Bachelor degree from an accredited college or university with a concentration in an IT related discipline
ITIL V3 certified (or equivalent)

For an immediate interview email your CV.

Lawrence Harvey is acting as an Employment Business in regards to this position.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Lawrence Harvey IT & Change