Production Control Analyst

Yoh has a contract opportunity for a PRODUCTION CONTROL ANALYST to join our client in Charlotte, NC.

Job Overview:
The position supports the regular and reliable operations of the Information Technology infrastructure. Primary function is to monitor and control the infrastructure, and associated equipment, according to established standards, procedures and required documentation.

JOB RESPONSIBILITIES:
- Monitor the server and Mainframe infrastructure and respond to alerts (requires a breadth of knowledge related to IT operations infrastructure).
- Performs 1st level problem resolution.
- Escalate complex problems to the appropriate contact.
- Monitor the status of problem resolution. Provide documentation/reports for infrastructure related events.
- Determine (or assists in determining) and implement necessary changes to the IT infrastructure.
- Execute daily responsibilities in support of external groups (rebooting Servers, creating print queues, setting up DHCP scopes, TCP/IP address reservations, etc.)
- Participate on project teams that pertain to Data Center Operations Support.

JOB QUALIFICATIONS:
- Three to five (3-5) years of work experience in a computer data center environment.
- Strong knowledge of Windows, UNIX, and Mainframe operating systems.
- Strong written and verbal communication skills.
- Strong interpersonal skills with the ability to work effectively in a team environment.
- Ability to analyze, resolve, and document problems and resolutions.
- Ability to learn quickly and follow written procedures.
- Understand network concepts which include TCP/IP, DNS, and DHCP.
- Proficient in the Microsoft Office Tool set.

Desired Qualifications:
- Four year degree in IT related field.
- Working knowledge of CA7, Zeke, or CA Workload Automation (dSeries) batch scheduling systems.

DISCOVER ALL THAT\'S POSSIBLE WITH YOH. APPLY NOW.

Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry; visit our website to learn both about our company and about our leading workforce solutions.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

J2W: INFOTECH

Tax Term: CON_W2

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