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Production Billing Analyst

Eingestellt von Synectics

Gesuchte Skills: Support

Projektbeschreibung

PRIMARY PURPOSE OF POSITION
Seeking a qualified professional with proven experience and results to join our Billing team as an Analyst. The Production Billing function is responsible for creating and managing retail electricity invoices for customers throughout North America. Within the team, the Production Billing Analyst is responsible for creating retail electricity invoices by prioritizing, analysing, and resolving system generated work queues within the Billing application, analysing and resolving issues within the unbilled reports, resolving invoice processing errors, and providing customer level support.

PRIMARY DUTIES AND ACCOUNTABILITIES
Review, analyze and resolve open work queues to enable accurate and timely invoicing of customers
Provide customer level support by researching and responding to customer inquiries
Review, analyze, and resolve unbilled cycles, including working with other functional groups as needed
Identify billing discrepancies and take necessary actions to resolve
Ensure that all Sarbanes-Oxley ( SOX ) Key Controls and other company policies are followed
Communicate potential issues and impacts with team and management

SKILLS:

POSITION SPECIFICATIONS
MINIMUM:
Bachelor's degree or equivalent combination of work experience and/or education
Strong computer background/experience, including Microsoft Office Applications (Word, Excel and PowerPoint skills required and Access skills strongly preferred)
Ability to communicate effectively and professionally, with internal and external parties is required
Solid analytical and problem-solving skills
Customer service orientation, serving internal and external clients
Excellent attention to detail
Capable of working independently and taking ownership of the Billing function
Strong organizational and time management skills - ability to organize and prioritize a fast-paced, heavy workload
Ability to adapt to changing markets, systems, and processes
Maintains the highest standards of honesty and integrity

PREFERRED:
Prior experience in the retail energy industry

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Sonstiges

  • Skills:

    support

Synectics