Product Owner Digital Channel (Brussels)

Je functie: Context
This request is to take on board a product owner to represent the customer/business view in the MR1 and MR2 Next Gen projects.

Function Description
o You are responsible for the development of the digital touch points for our company (websites, applications, etc.).
o Based on customer feedback, customer journey exercises, analytics,… you analyse and formulate channel-improvements for our digital channels.
o You build, manage and prioritize the backlog based on consumer needs, business priorities and available resources.
o You prepare business requirements and supervise channel development from A to Z, always keeping the business and customer
objectives in mind.
o You develop strong relationships with the other stakeholders in the end-to-end development process (UX, developers,…).
o You will help growing the organization in being more Agile and increase the time to market

Start Date ASAP
Duration 4 months

Location
Brussels
Je profiel: Required knowledge / Experience
Education
Bachelor/Master

Languages Requirement
French fluent
Dutch fluent
English fluent

Experience
5 years of experience/seniority in similar topics

Technical Experience
Mandatory
o In depth understanding of web technologies, HTML5.
o Proficient in Word, Excel. Advanced in Power Point
o You have a thorough understanding of (Mobile) UX and have extensive experience with drafting/optimising customer journeys in a web
environment;
o Experience in Service Design, Interface Design, Interaction Design, or Information Architecture roles
Experience in delivering projects following Agile / Scrumprinciples, especially as product owner

Preferable
Previous experience/exposure to web banking

Business Experience
Mandatory
Relevant experience in similar activities
You have a passion for new media
o You know how to translate (and reconcile) business and customer needs in developing digital channels;
o You have deep knowledge of both online and mobile environments;
o You have a track record of delivering digital capabilities to increase user experience and drive business growth;
o You have strong commercial focus and the ability to prioritize tasks accordingly;
o You have extensive and successful experience in traditional project management;
o You know how to cooperate and communicate in a matrix structure within a large organisation;
o You are data driven, customer focused, proactive, creative and innovative;
o You are able to work well independently and within a team;
o You have good communication skills with a "can do" attitude toward problem solving;