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Product Manager Network

Eingestellt von Michael Bailey Associates - Eindhoven

Gesuchte Skills: Support, Client, Network

Projektbeschreibung

For our client we are currently looking for a Product Manager with strong & in dept knowledge of networking.

Start: ASAP

Duration: 1 year + extension

Work location: nearby Heerlen

Project language: English

The Product Manager is responsible to provide leadership in the infrastructure domain and to manage the global end to end service organisation delivering global end user services worldwide in order to support the business and service organisation achieving their business goals.

Job Description/Project Background
* Follows global and ICT trends and developments in the world and incorporates them with the team into the Global End User managed services service and IT strategy. Identifies technological opportunities, explores new technological concepts and drives the technological innovation agenda.
* Business relationship management on Global end user managed services
* Demand management for Global end user managed services
* Assesses and prioritizes demand in order to compose a portfolio of initiatives and assures technical feasibility
* Translates the strategy, road map and business demand in clear requirements, products and service description for an IT service, contributes to building sound business cases and get commitments from IT service owners
* Negotiates, agrees and documents appropriate service targets (SLA) with representatives of the business and creates an agreed billing model for these services
* Financial Management: budgeting for services, track realization, verification of services delivered and invoice checks, input for billing and cross charging for services to the client's business
* Maximizes the exploit of existing services and drives end-user adoption
* Accountable towards the business for the delivery of the end-to-end services
* Responsible for close alignment with the other Service Manager, Service Architects and Senior IT Engineers in order to guarantee end-2-end focus
* Reviews performance with business
* Set business priorities for Global end user managed services as service owner

Complexity of the job:
* Managing divers stakeholders in a very complex environment: Negotiating with, working together and communicating with Account Managers, Business Information Managers and business managers as well as with other service managers, regional service managers, service plan, service creation and service delivery employees, other employees and customers is your day to day work
* Steering on services and customer demand within Global end user managed services, managing parties in other departments and delivering in time and with defined quality
* Political tension in a cultural diverse global environment
* The mandatory and unique agile services are provided all over the world and need to meet various requirements of the business in different regions
* Financial processing of internal clients services. Elements: budgetary agreements, contracted and non-contracted services, invoicing of services whilst retaining objectively measured
* Follow new developments in the field of IT and adapt these to customer's needs

Education
Minimal level of Bachelors degree, Knowledge of ITIL ( service management and life cycle)

Experience/Required skills
* Strong and in dept Networking knowledge
* Minimum of 5 years experience within an IT environment as a product manager for networking or infrastrutural domain.
* Experience with business relationship management and budget responsibilities
* Strong leadership skillsMichael Bailey International is acting as an Employment Business in relation to this vacancy.

Projektdetails

  • Einsatzort:

    Heerlen, Niederlande

  • Projektbeginn:

    asap

  • Projektdauer:

    1 Year +

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Michael Bailey Associates - Eindhoven