Product Manager Ecommerce

Product Manager: STABILIZATION

The Product Manager's key area of responsibility will be to stabilize, optimize and enhance site features and functionality on newly launched EU web stores for one of the world's most popular brands. S/He will set priorities, drive alignment across functional groups, define requirements with internal and external partners, and work across teams to deliver to the site quickly and successfully.

OVERVIEW/TASKS:

- Review ongoing ticket and enhancement requests and prioritize based on stakeholder input, business strategy and financial goals.
- As needed, summarize and document site defects and enhancements. This includes gathering user feedback, documenting clear steps to recreate, compiling supporting artifacts (screenshots, translations, etc.), and following up diligently until issue is resolved.
- Pending requirements, drive creative wireframe and comp development and delivery with external web design agency.
- Determine and define the functional scope for new or improved features and functionality. Confirm scoping and coordinate estimation with internal and external partners.
- Work closely with IT and project manager leads to schedule bug fixes/enhancements into future releases. Attend related planning and scheduling meetings with release management team.
- Be available to quickly answer questions that arise during development and if needed, be able to make scope tradeoff decisions in a timely manner.
- Ensure UAT activities meet business goals and are completed within required timeframe.
- Provide sign off on all releases prior to build.
- Inform project management team of enhancement requests requiring larger project planning and support. Assist in the development of the eCommerce platform roadmap to continually improve the user experience based on ongoing business need, customer research, feedback, and performance.
- In partnership with the analytics team, review and understand site KPIs and identify, document and communicate areas where the site experience can be improved.
- Perform ongoing review of global competitive websites to understand digital retail trends and best practices.

QUALIFICATIONS/SKILLS:

- Passion for driving compelling eCommerce user experiences and ability to define Front End requirements to deliver product enhancements
- Must be comfortable in the technical space as well as the business environment
- 3-5 years of product management experience within web/eCommerce or Internet-based environment
- Bachelor's degree or equivalent experience
- Strong project management skills required including ability to manage the delivery of multiple high-quality products simultaneously within tight deliverability windows
- Experience with eCommerce or digital marketing site development
- Experience with hybris, Endeca, Jira, and Confluence
- Familiarity with Omniture, Bing Maps, Bazaarvoice and/or Scene7 a plus
- Self-starter who is an energetic and enthusiastic, adaptable and customer-oriented team player'
- Ability to work with multiple cross-functional groups, including business and technical teams
- Strong organizational skills and the ability to prioritize and work on projects with great efficiency and attention to detail
- Creativity, resourcefulness, decisiveness, resilience and strong judgment
- Superior written and verbal communication skills: must be well-spoken and articulate, with proven ability to write clearly and persuasively
- Demonstrated ability to present analysis in a compelling, easy to understand manner
- Ability to work in a fast-paced environment with limited direction

This contract position is expected to be 12 months in duration.