Proclaim Developer

PROCLAIM DEVELOPER/ECLIPSE/DESIGN/MI REPORTING/6 months/IMMEDIATE START

*Job Title: Proclaim Developer
*Location: York
*Rate: £200 - £300 per Day

Job Summary

The primary purpose of the role is to provide additional experienced Proclaim configuration, development and support cover for the business' Proclaim based Case Management System, in order to maximise delivery of the Change Process. Ensure smooth and successful delivery of change, as well as documenting the functionality of the system and providing technical support.

Core Responsibilities

*Functionality improvement and the development of new system features to support business requirements and changes to the Proclaim based application areas. *Provide feedback on user requests, as to the most effective way of implementing changes.
*Work with Product Analysts/users/managers to identify temporary workarounds and process changes as needed.
*Ensure that all stakeholders are kept updated of all developments, escalating issues as required.
*Develop and maintain resilient and beneficial data exchange (import and export) processes.
*Ensure that all system amendments, additions, and deletions are delivered to agreed timescales and quality and budgets.
*Follow agreed change control processes and documentation, ensuring changes are migrated to the live system with no detrimental impact to the systems or operational areas.
*Create and maintain accurate documentation of the system services, features, and all changes, ensuring that they are up-to-date and stored centrally for future reference by all.
*Provide second line support to users of the Case Management applications, responding to technical and operational queries as well as providing assistance with system related issues and administration.
*Administration of letters, telephone notes, linked processes, fields, screens, etc as requested through the Business Change Process.
*The production and scheduling of reports in addition to any ad hoc reporting requirements.
*Liaise with third party system suppliers to ensure new provisions and faults are dealt with to agreed service levels and quality under the terms of our service contracts.
*Constantly seek to identify and recommend ways to improve the system, service and performance of the Case Management System, whilst keeping up to date with technology changes.
*Perform to a high level in a target orientated environment.
*To undertake any other tasks as deemed relevant and reasonable by the business.

Experience Required

Essential

*At least 18 months in depth Proclaim development and configuration experience (including but not limited to database and screen design, workflow implementation, document set up, MI reporting and automation, data import/exports, ATM/Task server administration, web services administration)
*Passionate about Coding, Enthusiastic and Innovative.
*Experience working within an office environment, with good general IT awareness and knowledge.
*Excellent working knowledge of Microsoft Office including Word, Excel and PowerPoint.
*Rigorous attention to detail, with a logical approach to problem solving.
*Organised and methodical, with the ability to effectively plan your own workload, delivering a quality result to tight deadlines.
*Customer focused approach and driven to get the right solution.

Desirable

*Team based development experience gained in a commercial environment
*Strong communication skills with the ability to communicate issues and status updates to management and stakeholders in a concise manner.
*Robust - able to deal with changing circumstances and challenging situations whilst still achieving objectives.
*Team Player and acts as a role model to your colleagues, working together to achieve business and team goals.
*Maintains a positive attitude, self-motivated and uses own initiative.

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.