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Process Improvement Consultant - 29124

Eingestellt von Enclipse Corp.

Gesuchte Skills: Client, Consultant

Projektbeschreibung

BB29124

Pasadena, CA 91103

Contract to Hire

Process Improvement Consultant

Position Summary:
Responsible for the management and leadership of a range of process improvement and process management activities. Activities managed include planning, performing, and implementing process improvement initiatives, in addition to ownership of operational processes. These initiatives may represent one portion of a larger project, or may represent a stand alone initiative or function within a work group or department. Process management functions may include data gathering and analysis, best practice research, process mapping, developing and recommending alternatives for improvement, developing performance metrics, obtaining leadership or stakeholder agreement, implementing improvements, and monitoring post-process improvement initiative performance to updated standards. Activities are undertaken and executed in support of organizational goals and are accountable for providing business process solutions to meet internal and external customer expectations.

Education/License/Certification:
4 year degree or equivalent experience required

Qualifications:
2-3 years of management experience (which may include matrixed experience); and
5-8 years process and/or project management, consulting, or related business experience with knowledge of process management/improvement methodologies

Preferred Qualifications:
Graduate degree in a business or management discipline preferred. Health plan management knowledge preferred.

Duties:
Resource Management: In moderately complex organization(s) manages the efforts of direct and indirect reports, and collaborates with, provides guidance to and influences employees, clients and Matrix partners. Responsible for selecting, developing, and deploying staff in the most effective manner to meet assigned objectives. Responsible for performance management, compensation decisions, rewarding and recognizing employees, and providing on-going, regular performance feedback.

Strategic Partnership anticipates potential threats or opportunities and vets them within the organization and with the client as appropriate.

Change Management & Innovation: Develops and/or influences new ideas/approaches. Establishes procedures and practices which promote the adoption of appropriate solutions and sustainability of desired results in moderately complex environments. Uses efficient and cost-effective approaches to integrate processes and technology into the workplace and improve program effectiveness. Develops strategies to enhance decision making. Understands the impact of process, policy, and technological changes on the organization.

Results focuses on results and measuring attainment of outcomes. Has budget accountability.

Provides managerial responsibility for one or more teams and accomplishes results through subordinates who exercise significant latitude and independence in their assignments. May interact with management or executive levels on matters concerning functional areas, multiple regions, and/or customers. Receives assignments as objectives and determines how to use resources to meet goals and schedules. Exercises considerable latitude and high level of judgment in determining objectives and assignment approach for significantly complex decision-making. Managerial direction is available, but work is normally reviewed at time of completion for adequacy in meeting objectives.

Scope of the project: 6 months temp to perm (12-31-12 end date)
Top 3 Skills:
Epic Resolute
Six Sigma training - process flow documentation
Healthcare collections experience

Top 5 daily business process responsibilities:
Member outbound collections self pay unit
External Business Office vendors: Self Pay early out and Bad Debt Collections
Claims Connect implementation for external client payor claims adjudication
Triage issues from client Payor and Self pay collection teams
workflow and system documentation for bad debt and selfpay collections

# of team members:
PFS Call Center Operations - Sr. Business Process Mgr
PFS Selfpay Statement production - Sr Business Process Consultant
Will they have any direct reports: yes, one

Top 3 personality traits: see JD
Educ reqs: see JD

Med Facility Y/N: no
Travel:
NCAL - Oakland on monthly basis

telecommuting 2-3 days per week after first 60 days of hire .

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Enclipse Corp.