Process Engineer

Our hugely popular client is seeking a PROCESS ENGINEER for Data Center Global Services. The focus of this position will be to standardize key operational processes performed globally across their data center fleet. The candidate will have hands-on experience in establishing process standards, improving processes and quantifying the efficiencies gained through his/her efforts.

The ideal candidate will be comfortable in a fast-paced, multi-tasked, high-energy environment. S/He will be able to quickly adapt and perform without diluting the quality of output. Creative and analytical problem solving and unrelenting passion for excellent customer service are critical. The candidate will have a comprehensive understanding of his/her discipline, but will not resort to boring structured, pre-packed methodologies presented in PowerPoint; rather s/he can think on their feet and deliver. The projects supported may not always be limited to process engineering. Other organizational performance tasks may be needed to meet the needs of a rapidly growing organization.

OVERVIEW

- Lead process improvements, best practice sharing, and standardization across enterprise data center facilities
- Identify estimated and actual efficiencies gained from process improvement efforts for tracking purposes
- Lead facilitated events to elicit process requirements and/or conduct 1:1 SME interviews
- Develop process flow diagrams in Visio in using standard workflow notations
- Manage efforts from conception to completion, utilizing performance metrics to track progress
- Assist with other related organizational performance tasks when asked or when you think it will help resolve an issue (such as draft Purpose Statements, analyze data, capture lessons learned, etc.)
- Work with a globally dispersed customer utilizing remote meeting software and travel to domestic and international locations if needed
- Ready and willing to adopt to the unique client culture and make history!

BASIC QUALIFICATIONS

- 5-7 years' experience working on process improvement initiatives; 10+ years supporting organizational performance in general
- Knowledge of other organizational effectiveness disciplines (change management, knowledge management, strategic planning, etc.) and how process improvement relates
- Hands-on experience drafting process maps, work flows in various degrees of complexity
- Excellent oral and written communication skills
- Ability produce quality documentation requiring minimal editorial review
- Must be detail-oriented with a demonstrated ability to self-motivate and manage competing priorities, yet work well with other to meet the goals of the team
- Outstanding problem solving and analytical skills
- Knowledgeable of Lean Engineering principles and Kaizen-type events
- Microsoft Office skills (Excel, PowerPoint, Word, Visio, MS Project and SharePoint)
- Completed Bachelor's degree

PREFERRED QUALIFICATIONS

- Experience delivering LEAN projects
- Experience providing process improvement services to the private sector
- Data center experience