Privacy & Consumer Advisor

PrivacyLondon; 10 months; £500/day

My client a public sector organisation is looking to recruit a Privacy & Consumer Advisor in London for 2 days a week over a 10 month period (with a possible extension). The candidate will report to the Executive Director of the Government Digital Service. The role will cover the identity assurance service managed by the Company and delivered by the Company and its contracted identity providers.

Main Duties and Responsibilities:
*Monitoring, analysing and reporting regularly on UK and Global economic developments
*Briefing senior Government and departmental stakeholders on economic trends and changes
*Leading the economic and financial sector policy collaboration, including overseeing some projects and some lobbying work
*Providing analytical input into broader efforts to boost trade and investment links
*Building and maintaining an extensive network of contacts in government, academia and the private sector to help inform reporting and promote UK policy and departmental objectives
*Contributing to (and on some occasions, leading) regional reports and project work
*Actively contributing to discussions on our economic priorities in the region
*Commissioning and overseeing economic forecasting models

Key tasks and deliverables
The role will have three main purposes:
*Whilst the identity assurance service is in beta - to review and respond to unresolved complaints from users about the service and recommend how the company should respond
*To monitor and report on the identity assurance service's operation and performance against its stated policies on privacy and consumer protection
*To develop and gain acceptance for an ombudsman function for the service when it is fully live

Desirable:
*Ability and willingness to interact with media, blog, report publicly and discuss work undertaken
*Ability to devise workable, feasible proposals for a scalable service, including defining the scope, user needs, and the issues it should address.
*Confidently engage with stakeholders and colleagues at all levels to generate commitment to goals
*Actively build and maintain a network of colleagues and contacts to achieve progress on objectives and shared interests
*Actively involve partners to deliver a business outcome through collaboration that achieves better results for citizens
*Seek constructive outcomes in discussions, challenge assumptions but remain willing to compromise when it is beneficial to progress

Experience Required
*Ability to provide a credible independent voice
*Understand the identity assurance service and how it works
*Work in an agile environment, develop the role in a context of a developing service, and contribute to its development
*Ability to effectively capture, utilise and share customer insight and views from a diverse range of stakeholders to ensure better policy and delivery
*Manage a small team
*Understanding of consumer and privacy issues
*Ensure relevant issues relating to their activity are effectively fed into strategy and big picture considerations
*Identify the main issues in complex problems, clarify understanding or stakeholder expectations, to seek best option

Security Clearance:
*BPSS (DS) - Baseline Personnel Security Standard (with a Disclosure Scotland)