Principal UC Engineer/Senior IP Engineer

The role of the senior IP engineer is to delivery high quality systems integration services to customer base and develop in-depth technological knowledge within the specialist domain. The engineer will also feed into the design teams where necessary with responsibility for ensuring technical accuracy of the technology proposed.

Key Accountabilities
Design and implement solutions based on existing portfolio eg Cisco, Nortel and Microsoft etc which are underpinned by a solid understanding of IP Networking, Routing and Security.
Assist in presentations to customers, verbal and written.
Input to proposals where specific technical authority is required.
Production of high level & low level design documents
Assist in the closure of sales opportunities through the demonstration of technical capability and trusted advisor relationship.
Input to the creation of accurate project plans, test strategies, handover documentation etc.
Interface with Sales, Pre-sales, Service, Product Management and other areas as necessary to ensure the explicit objectives of the role are delivered upon.
Generate pull through revenue on engagements through the identification of technological solutions or enhancements following on from initial engagements.
Support the ongoing professional development of the business.
Participate in product trials and seminars for technological advancement and impart knowledge promptly.
Handover of project documentation in a formal manner to operations service colleagues and to Customers.
Maintain certifications which contribute to overall company technical accreditations such as Cisco ATP, Microsoft gold partner etc.
Contribute toward collaborative mechanisms for communication amongst peers and engineering disciplines throughout the wider group.
Liaise with external customers including OLO's and MNO's where necessary
Contribute positively to the overall team culture, design authority and vision
Manage own personal development effectively.
Complete detailed & on time timesheets and performance management documentation.
Coach and mentor team members and assume responsibility for lead engineer on specific engagements.
Be flexible in working out of hours should the need arise to complete customer implementations or upgrades.

Specific Skill for this role
Lead Engineer on deployments and upgrades of Cisco CUCM Ver 8/9, UCCX, Cisco Unity Voicemail, Cisco Jabber and Cisco Telepresence.