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PPI Trainer
Eingestellt von Brightpool
Gesuchte Skills: Consultant, Design
Projektbeschreibung
Are you a PPI Expert? Do you have experience of delivering PPI training/coaching?
Our client, a large financial services organisation, is looking to recruit a Trainer/Consultant to deliver training and coaching to PPI Compliant Handlers at induction. With an initial contract until 30th September 2016 a daily rate up to £325 is available payable on a fortnightly basis
Responsibilities
- Delivery of PPI training, covering both Review and Redress
- Delivering 1-2-1 coaching, group training and floor walking
- Delivering training to new starters as well as refresher training
- Covering not only process, skills and system training but policy and regulations
Essential Skills & Experience
- Recent experience of delivering PPI training for a Retail Bank
- Excellent communication skills, both verbal and written, with the ability to facilitate a wide range of sessions to varying group sizes with different levels of experience
- Providing one-one coaching for select case handlers and creating personalised action plans to track performance
- Conducting appraisals with individuals to discuss current performance and agree action plans for future assessments
- Analysing data to identify common fail trends and producing training material to minimise the risk of fails reoccurring
- Updating existing training manuals as well as creating new guides to improve individual and group performance
- Assessing candidates and providing feedback outlining strengths, weaknesses and suitability of candidates for advertised roles
Desirable Experience
- PPI training design
Location - London
Duration - 9 months
ate - up to £325.00 per day
Projektdetails
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Einsatzort:
London, Vereinigtes Königreich
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Projektbeginn:
asap
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Projektdauer:
9 - 12 months
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Medien/Design, Organisation/Management