Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.

PPI Trainer

Eingestellt von Brightpool

Gesuchte Skills: Consultant, Design

Projektbeschreibung

PPI TRAINER

Are you a PPI Expert? Do you have experience of delivering PPI training/coaching?

Our client, a large financial services organisation, is looking to recruit a Trainer/Consultant to deliver training and coaching to PPI Compliant Handlers at induction. With an initial contract until 30th September 2016 a daily rate up to £325 is available payable on a fortnightly basis

Responsibilities

- Delivery of PPI training, covering both Review and Redress
- Delivering 1-2-1 coaching, group training and floor walking
- Delivering training to new starters as well as refresher training
- Covering not only process, skills and system training but policy and regulations

Essential Skills & Experience

- Recent experience of delivering PPI training for a Retail Bank
- Excellent communication skills, both verbal and written, with the ability to facilitate a wide range of sessions to varying group sizes with different levels of experience
- Providing one-one coaching for select case handlers and creating personalised action plans to track performance
- Conducting appraisals with individuals to discuss current performance and agree action plans for future assessments
- Analysing data to identify common fail trends and producing training material to minimise the risk of fails reoccurring
- Updating existing training manuals as well as creating new guides to improve individual and group performance
- Assessing candidates and providing feedback outlining strengths, weaknesses and suitability of candidates for advertised roles

Desirable Experience

- PPI training design

Location - London

Duration - 9 months

ate - up to £325.00 per day

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Brightpool