Platform Engineer

Our client is a high-visibility corporation seeking a PLATFORM ENGINEER to support a large scale DMZ migration Support (~100 Servers). Candidate will provide platform support for Servers being fork-lifted out of Groton, CT and into Needham, MA. Help troubleshoot issues when Servers are brought back online.

Many of the Servers are still configured in a two-armed design. These systems need to be aligned to a single IP address teamed to dual NICs, connected to redundant upstream Switches. Candidate will clean up any miss-configured netmasks, static routes, etc.

RESPONSIBILITIES:

- Load Balancing Transformation Support (~500 Servers)
- Attend planning meetings to fully understand upcoming event and planned activities
- Assist with determining any special requirements, mainly around current routing requirements
- Update IP address assigned to server interface if needed; update subnet mask
- Update default gateways
- Remove or update static routes.
- Updating CMDB with connectivity information as required
- Validate server builds performed by the build team meet the project teams requirements and confirm with Minimum Security Baseline
- Research and track down support issues as it relates to the server platform and provide Root Cause Analysis to project team
- Collaborate with application development team for software install and configuration activity and be able to work with personnel in different time zones
- Utilize Centrify Direct Control to assist application team with Identity and Access management processes and issues
- Provide guidance to application team on Security best practice as it relates to server platforms
- Act as customer liaison for all server platform specific technical issues and questions related to infrastructure
- Provide and implement tactical Engineering processes for existing Platform technology solutions and deliver Operating System and 3rd party product updates, testing and document solutions and software deployment utilities as related to the project
- Provide Engineering support for Compliance, Identify and Access Management, Audit, Security, DMZ, Patch Vulnerability and Disaster Recovery related projects
- Implement all installation and configuration changes using client processes (RFC, Change Control, etc.) utilizing HP Open View Service Center
- Effectively communicate project deliverables to team members and stakeholders in a timely and clear fashion
- Liaise with project stakeholders on an ongoing basis
- Proactively manage changes in project scope, determine impact on time, quality, identify potential crises, and devise contingency plans
- Integrate and transition newly engineered services/solutions into the production environment and provide training, turnover and required documentation
- Work flexible hours as evening and weekend work will be required

REQUIREMENTS:

- Senior Platform Engineering experience, 5-10+ years of related work
- Progressive experience in IT and/or Platform Engineering experience in a Fortune 500 company, specifically the Windows and VMWare environments
- Experience with managing Windows Operating System and VMware platform/software including VMWare ESX 2.5 to vSphere 4.1
- Experience with Local Security Policy, Security Templates. Registry Editing, Active Directory authentication, knowledge of QualysGuard helpful
- Demonstrate capabilities in supporting global applications and providing Real Time solutions to address business critical issues
- Mandatory experience performing infrastructure environmental reviews and implementation reviews
- Extensive knowledge in Software Engineering and software life cycle management related to qualification, packaging, release and deployment
- Ability to effectively communicate system integration solutions to upper management to meet various Business requirements
- Extensive technical writing skills related to Engineering, Operational documentation, process and qualification of Windows software and hardware solutions. This includes Hardware templates, Standard Operating Procedures, Work Instructions, Forms, etc.
- Must have extensive experience with large-scale enterprise environments and related hardware/software Windows Server and VMware platform technologies and the ability to communicate relevant technical information about these platforms effectively to audiences ranging from Technical Subject Matter Experts and Business Units to Application teams and Senior Management
- Strong Operations and Datacenter background
- Strong understanding of storage solutions (SAN, NAS) as they relate to MSCS Cluster systems
- Proficiency in the use of the MS Office suite including Outlook, Word, Excel and PowerPoint as well as other standard business tools such as Visio, MS Project, Acrobat
- Ability to understand and use client and web based applications in support of standard processes; ie Service Center, Ariba, HPC and demonstrates ability to interact comfortably with all levels of management

CRITICAL COMPETENCIES:

- Problem resolution
- Documentation of solutions
- Prioritization Setting
- Customer Focus