Personal Assistant

Personal Assistant

ROLE SUMMARY:

Provides various administrative support tasks in support of departmental activities.

KEY WORK OUTPUTS:

- Primary responsibility to provide diary, email, travel and general organisational support to 2 directors
- Secondary responsibility to provide general administrative support to the function areas they lead
- Assists the department through performing administrative duties, serving as a resource to the department with respect to administrative inquiries or problems
- Supports the department through the inputting of data and performs routine document development, correspondences and records
- Conducts basic research for compiling, coordinating and summarising information for reports and correspondence, preparing materials and items, some of which may be confidential or sensitive in nature.
- Provides secretarial support for business meetings
- Maintains the office supply inventory, including order placement and receipt and delivery handling
- Establishes and maintains filing systems as required by the department
- Ensures all queries, both internally and externally are responded to and appropriately escalated in a timely manner
- Provides email, diary management and travel arrangement support as required support

HOW FACTORS:

- Delivering priorities
- Empowering self and others
- Flexible and adaptable to respond to changes in support needed at short notice with ability to juggle multiple tasks
- High degree of reliability and attention to detail sought

ESSENTIAL QUALIFICATIONS, KNOWLEDGE & SKILLS:

- Educated to minimum GCSE/Secondary School level or holds equivalent experience
- Excellent interpersonal skills required to deal with personal and sensitive issues
- Proficient computer skills
- Good planning and prioritising skills
- Foreign language skills (local language plus English)

Visa Europe is a payments technology business owned and operated by member banks and other payment service providers from 37 countries across Europe.

Visa Europe works at the forefront of technology to create the services and infrastructure which enable millions of European consumers, businesses and governments to make electronic payments. Its members are responsible for issuing cards, signing up retailers and deciding cardholder and retailer fees.

Since 2004, Visa Europe has been independent of Visa Inc. and incorporated in the UK, with an exclusive, irrevocable and perpetual licence in Europe. Both companies work in partnership to enable global Visa payments. As a dedicated European payment system Visa Europe is able to respond quickly to the specific market needs of European banks and their customers - cardholders and retailers - and to meet the European Commission's objective to create a true internal market for payments.