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Performance Analyst (Infrastructure)

Eingestellt von xiboss

Gesuchte Skills: Client

Projektbeschreibung

PERFORMANCE ANALYST (INFRASTRUCTURE)

Our client is a large Financial Organization. They require a Global Technology Infrastructure (GTI) Performance Analyst for a 6 month contract

GTI Performance Management provides thought leadership and strategic/tactical governance globally as it relates to monitoring and measurement of relevant performance indicators (service, operations, and management) which assess the performance of GTI resources, networks, and applications. It drives client value through business focused measures, standardization, globalization of views, governance, cost effectiveness.

KEY ACCOUNTABILITIES

- Create, update and distribute various GTI dashboards and scorecards
- Assists with the creation and roll-out of standardized Performance Management framework and programs including approach strategies, key processes, measures that matter, cost/quality dialogue and business/IT alignment
- Challenge the current state of Performance Management in each unit and negotiate key end-to-end service level objectives by creating joint accountability frameworks, processes and performance accountability measures
- Exposure to best practices
- Analyzes new and complex industry, technology, economic, and competitive situations taking into consideration real client needs and problems.
- Requires cross functional negotiation and influencing skills to resolve problems and issues
- Ability to inspire, influence and guide individuals or teams towards a common direction and objective
- Ability to interact collaboratively with multiple groups and disciplines to develop and refine ideas
- Strong customer service and consulting skills
- Collaborative skills and ability to handle complex issues, balancing strategic thinking and tactical skills
- Maturity level and skill/judgement to be able to deal effectively with senior managers/executives
- Effective collaborator - active listener, respectfully challenges, strong influencer and negotiator
- Strong facilitation and presentation skills as well as excellent written skills
- Strong at building relationships and influencing without authorit

The candidate should be proficient with Excel. Knowledge of macros and formulas is an asset.

Projektdetails

  • Einsatzort:

    Toronto, Kanada

  • Projektbeginn:

    asap

  • Projektdauer:

    6 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung

  • Skills:

    client

xiboss