Pensions Assistant Leeds

Pensions Assistant

Temporary - 9 month contract

£15,330pa plus £1000 (pro rata) retention payment to be paid at the end of the contract

Leeds, West Yorkshire

Purpose of the Job:

To provide quality pension scheme administration to customers in line with The Pensions Trust Business Goals, Service Level agreements and Values.

Areas of Responsibility:
1.To develop and take ownership of the Trust's vision, Business Plan and values, and to be totally committed to these.
2.To provide customer delight at all times, to our colleagues, members and employers, working in line with service levels.
3.To follow specified manual and computer based procedures and systems including; data input and changes, standard letters, pensions calculation and ensuring member salary and hours information is accurate.
4.To answer routine queries via telephone and letter and to liaise with employers and members to ensure all queries are promptly followed up and reconciled.
5.Enrolment and maintenance of employer and member records and production of membership certificates and letters to meet service level commitment.
6.To take responsibility for the accuracy of data at all times.
7.To develop knowledge of compliance and regulatory requirements for both the provision of accurate data and enrolments in line with The Pensions Trust customer service commitments.
8.To take responsibility for the quality and quantity of your own work as well as that of the team.
9.To perform all duties in line with the Trust's Information Security policy.
10.To act as an ambassador of the Trust at all times

Essential experience

Maths and English at GCSE grade C or above (or equivalent)

Evidence of numeracy

Desirable Experience
*Additional 3 GCSEs at grade C of above (or equivalent).
*Basic pensions knowledge
*Willing to study towards QPA
*One year's previous office experience