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PC Technician
Eingestellt von Synectics
Gesuchte Skills: Support, Consultant
Projektbeschreibung
The PC Technician will be responsible for all work in progress assigned to ensure completion of tasks and proper communications with clients, providing on-call level-2 support and providing primary support center operation to maintain awareness and enhance operations of the support center.
Qualifications
- Very strong customer service, communication and desktop troubleshooting skills
- Associates degree in IT and/or IT certifications is preferred but not required
- Must enjoy solving a wide variety of problems on a continual basis
- Exposure to help desk support, data communications/networks, and application environments (Mainframe, workgroup, and desktop)
- Experience with customer service functions such as Workstation support; demonstrated exceptional organizational skills
- Familiarity with DOS/Windows and Lotus Smartsuite application software
- Ability to ascertain the criticality of incoming requests
- Fundamental understanding of word processing, spreadsheet and terminal emulation products to properly diagnose problems
- Ability to translate technical terms into nontechnical language; understanding of computer terms and acronyms
SKILLS:
Customer Service, Communications, Desktop Troubleshooting, DOS/Windows and Lotus Smartsuite Application Software
Projektdetails
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Einsatzort:
Waukegan, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Organisation/Management, Sonstiges