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PC Provisioning/Imaging Technician Job
Eingestellt von Yoh
Gesuchte Skills: Client, Support, Network, Vista
Projektbeschreibung
THE BIG PICTURE - TOP SKILLS YOU SHOULD POSSESS:
- Windows 7 Imaging
- PC Troubleshooting
- QA and Organizational Skills
WHAT YOU'LL BE DOING:
- Responds to service tickets/calls received via the client's PC request and/or based on the
- Remedy Help Desk Incident Management system for imaging workstations or deploying new workstations.
- Image desktop and laptops with a customer standard image including Windows 7 and Office 2010
- Follow established and tested process and procedures established by the customer
- Perform work based on Remedy tickets
- Backup locally stored user data, image device, and restore user data
- Validate installation through defined quality assurance procedures
- Fill-in, review, and turn-in tracking documents on a daily/weekly basis
- Work in a team environment while also being able to work alone
WHAT YOU NEED TO BRING TO THE TABLE:
- High school diploma or higher.
- Two (2) years of work experience especially in the field of computer support.
- Experience in Windows Vista/Win 7PC Imaging, staging, troubleshooting PC OS and Hardware issues
- Ability to install a client's standard/core software packages and new releases of these packages as instructed in written guidelines.
- Excellent written and oral communications skills
- Great attention to detail
- Proficient in use of computer
- Excellent MS Office skills
- Ability to follow instructions
- Ready to take on other additional task
- Good attendance
- Nice to Have, But Not Required:
- Having experience in desktop support or a break-fix environment would be plus
- Can assemble and configure typical equipment configurations for PCs or laptops.
- Can do PC or network installations, de-installs and re-installs of PCs and printers
- Can perform routine component level repairs of PC workstations, printers and digital senders
- Document activities, record service requests from client staff, review service request histories as a part of each trouble-shooting task, document resolutions of service requests, and close the problem ticket.
OPPORTUNITY IS CALLING, APPLY NOW!
RECRUITER: Scott Bennekemper
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.
J2W: INFOTECH
Tax Term: CON_W2J2WNWIT
Ref:
Branch: IT & Telecom
Projektdetails
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Einsatzort:
Washington, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges