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PC Asset Coordinator

Eingestellt von Synectics

Gesuchte Skills: Support, Engineer

Projektbeschreibung

Description
Responsible for being the single point of contact for all PC Hardware requests. Act as single point of contact for all PC hardware requests. Act as liaison with ECCS to facilitate and expedite Decatur hardware needs. Understand Decatur PC environment and basic customer hardware needs. Setup/configure iPads for shop from a script. Rebuild/load software on Dell XT tablets following a script. Build/configure/support Dell ST tablets following a script. Ensure updating of asset database for proper record accuracy. Order, track and follow up when necessary on Decatur PC requests. Provide timely service for Decatur employees for ordering of hardware. Learn and understand the customer's basic business needs. Provide regular customer service and support. Maintain communications with administration and supervisors. Provide direction for users needing alternative IT services. Help to effectively communicate the policies and procedures of ECCS. Analyze all incoming Hardware requests and provide resolution. Research/provide any information required to accomplish special Decatur IT desktop projects. Maintain documentation of Hardware requests, projects, and ECCS output. Display necessary people-skills to professionally deny some requests. Detail oriented with strong self-motivation but can also work in a team environment. Written and verbal communication skills to be able to interact with anyone from managers to staff. Basic knowledge of Office Suite products. Create and/or keep current existing PC hardware ordering process documentation.

This position should not be overly technical. It's more of an asset coordinator role. At a high level, they need to understand that an engineer needs a different model Workstation than someone in accounting, but beyond that it's pretty low tech. The primary role will be working with corporate to replace/upgrade our old PC base.

SKILLS
Synectics is an Equal Opportunity Employer.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Synectics