Part Time Receptionist

**APPLICANTS ARE KINDLY ASKED TO COMPLETE THE ATTACHED APPLICATION FORM RATHER THAN SUBMIT CVs**

Working in conjunction with Serco Leisure, The Northern Community Leisure Trust is committed to providing active and healthy lifestyles for all, in a safe, warm, clean, friendly, fun environment. Honesty, integrity and a positive, can-do attitude are key to helping us deliver this mission and are values we expect from each individual.

An opportunity has arisen for a Part Time Receptionist to provide front line customer service at the Reception desk of Queens Leisure Complex in Bangor. This is a part time position working 15 hours per week on Fixed Term Contract until 1st December 2013.

Duties to Include

- Greet and Book-in Customers on a computerised booking system to the Leisure centre
- Deal with Cash transactions
- Ensure a continuous availability of customer information
- Deal with first line customer enquires or complaints
- Deal with customers by telephone
- Taking customer booking at reception desk and by telephone

Essential Skills:

- Good customer care skills
- A team player with excellent communication and interpersonal skills
- The ability to handle cash and maintain records
- An outgoing and friendly manner
- Maturity and calmness under pressure
- Able to demonstrate previous experience of dealing face to face with customers in a busy environment
- Educated to Maths and English level C or equivalent
- Training for customer care and Disability awareness will be offered

PLEASE NOTE THE HOURS OF WORK FOR THIS ROLE ARE: SATURDAY & SUNDAY 10:00am - 17:00pm

Salary: £8.15 per hour. Date posted: 14/05/2013