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Oracle DB-Experte (M/W)

Eingestellt von Gft

Gesuchte Skills: Oracle, Support, Db2, Unix

Projektbeschreibung

Für unseren Kunden suchen wir einen Oracle DB Experten für 16 MM am Standort Stuttgart.

Oracle Expert ServiceDATABASE SERVICE

DESCRIPTION
It is the main goal of the Oracle Expert Service to support the service organization with expert know-how and optimization of the technologies assigned to the person’s
responsibility, and to support the customer in optimizing and standardizing the use of these technologies.
The Oracle Expert Service proactively analyses the Incident occurrences, system configurations and parameterizations in order to derive measures to improve these
aspects. In addition the Oracle Expert Serviceis responsible for representing the service organization in technology discussions with the customer.
By the nature of the assigned responsibilities, the Oracle Expert Service supports a multitude of Service Management Processes, such as Incident, Problem, Change
Management and contributes to technology boards of the customer.
The Oracle Expert Service works during office hours and is on stand-by according to a schedule that covers 24 hours of service 365 days of the year.

REPONSIBILITY
Control of ticket queue of assigned service group
Customer support for developments using the considered technology
Planning of technology changes affecting several systems
Diagnosis and resolution of severe / major Incidents
Definition of measures to prevent severe / major Incidents
Review of Incident causes and definition of measures to reduce number of Incidents
Implementation of critical / highly complex Changes
Development of concepts for optimizing operation and implementation
Testing, evaluation and implementation of operational tools
Creation and update of technology related documentation and instruction documents
Safe-guarding of correct configuration / parameterization of system using considered technology
Supply of evaluations and reports for audits
Communication and coordination with customer IT strategy
Support for developing standards and interface concepts
Follow-up and coordination with customer guidelines regarding considered technology
Execution of first and second level tasks, when required

CAPABILITIES
ITIL Foundation
In the practical work, the Oracle Expert Serviceneeds to have:
Firm knowledge of the implemented IT technology
Firm knowledge of the customers IT strategy
Firm knowledge of the agreed service levels
Firm knowledge of the provider’s and customer’s organizations and processes
Technical skill to design, analyze and optimize system configurations
Firm knowledge of the technology specifications

PRODUCT AND IT-ENVIRONMENT
Oracle 9.x / 10.x / 11.x
DB2 UDB 8.x / 9.x
DESIRABLE
Oracle - OCP
DB2 UDB - IBM Certified DBA
ITIL
Identification and Implementation of Service Improvement Plans
Implementation of Quality Processes
24x7 Production DB support in Unix Environment
Oracle Database Administration
DB2 UDB Database Administration
RMAN
Unix Administration
Remedy Ticketing Tool

Wir freuen uns auf Ihre Bewerbung. Reference :J091017 Duration :16 MM Location : STUTTGART Languages : DEUTSCH GFT Resource Management GmbH ECKERT, JANINA T : +49 89 340819-50 F : +49 89 340819-20

Projektdetails

  • Einsatzort:

    Stuttgart, Deutschland

  • Projektbeginn:

    asap

  • Projektdauer:

    16 MM

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Gft