Opportunity for an IP NOC Helpdesk Service (FR/NL/ENG)

NEW OPPORTUNITY FOR IP NOC HELPDESK SERVICE (FR/NL/ENG)

I am urgently looking for a IP NOC Helpdesk for a well-known company.

START: Asap

DURATION: Contract until end of 2015 (+ Temp to perm)

LOCATION: Brussels Area

THE ROLE:

- SUPERVISION OF IP NETWORKS:

Consult and verify the information and alarms provided by the management systems: routing/switching, load balancing, Firewalls, Authentication, IP address management, DHCP, DNS

- CONFIGURATION AND MAINTENANCE REQUESTS

SPOC for IP Network request

HW installation/replacement, staging and configuration in administrative sites and data centres

Occasional HW related tasks have to be performed on-site

- TROUBLESHOOTING:

First level troubleshooting and correlation of events

Close collaboration with senior network architects

Dispatching and follow-up of problems

- IP NOC ORGANISATION AND INFORMATION MANAGEMENT:

Participate actively to operation and maintenance improvements.

Keep inventories in management systems

PROFILE:

- BACHELOR'S DEGREE in electronics, ICT or telecommunications, or have equivalent technical experience in this field,
- Must have practical and operational KNOWLEDGE OF IP NETWORKS and their management in multi-site environments and data centres: Switches, Routers, load balancers, authentication engines, Firewalls, DHCP/DNS appliances ...
- must have already a few YEARS OF EXPERIENCE as an IP NOC Helpdesk Officer
- must have experience with CONFIGURATION AND TROUBLESHOOTING of Cisco Switches and Routers,
- must have experience with Firewalling technology.
- Needs to be able to work independently and methodically, have a sense of responsibility and can assess risks accurately,
- needs to be customer-oriented and cope well with stress.