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Operations Manager/3 Months+/Basel, Switzerland

Eingestellt von Montreal Associates

Gesuchte Skills: Sap, Client

Projektbeschreibung

OPERATIONS MANAGER/+3 MONTHS/BASEL, SWITZERLAND

For my client, a successful global organization, I'm seeking for Operations Manager. In this role as Operations Manager you will be responsible for:

- Representing the Global Infrastructure Services within the customers assigned
- Ensure awareness of GIS offerings, and adhere to GIS processes/standards.
- Proactively engages with the customer to understand all their current application, projects, requirements and ensure that delivered IT infrastructure is aligned to their requirements eg capacity, operational
- Supporting the Customer service managers, so they are able to do their job by imparting knowledge, removing roadblocks
- Be the escalation point of key/major incidents, taking ownership and pursuing effective resolution.
- Coordinating IT vendors and IT customers during critical incidents
- Interacting with GIS Finance and Demand Management team to ensure they set and manage appropriate deadlines for submitting PxQ, Bottoms up, LO, Budget,
- Keeping ROM's and KAM's informed of business units challenges and opportunities

REQUIRED SKILLS

- Qualification: Degree in business/technical area
- Good experience in IT infrastructure management, project management, service management, vendor management
- Experience of working in an international environment with virtual teams
- Capable of managing across a Matrix organization
- ITIL Certification
- Experience on SAP environments

ADDITIONAL INFORMATION

- Role: Operations Manager (IT infrastructure - ITIL - service management - project management)
- Duration: 3 months (possibility for extension)
- Start: Jan 2014
- Location: Basel, Switzerland

To be considered please send your updated Word-version CV, rate- indication and motivation to Henok Goitom at Montreal Associates

Projektdetails

  • Einsatzort:

    Basel, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    3 months+

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung, SAP Entwicklung

  • Skills:

    sap, client

Montreal Associates

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