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Operations Manager

Eingestellt von Exclusive Hotels And Venues

Gesuchte Skills: Sales, Support, Marketing


Fanhams Hall is looking for an Operations Manager - could this be you?

To manage the Food and Beverage operations within the hotel in full compliance with the Exclusive Hotels and Venues standards. To optimise opportunities to hit and exceed budgeted targets. To work as part of a team and to constantly evaluate, train and improve the experience our guests receive.

Main Responsibilities

• To ensure that expectations are exceeded at all times in all areas of F&B
• To support the operational teams in delivering exceptional standards in the restaurant, bar and C
o Quality levels
o Guest satisfaction
o Merchandising and marketing
o Operating costs
o Health and Hygiene
• To liaise with sales daily to improve communication & charging of events
• To ensure all opportunities to generate revenue for the hotel are maximised and there is a strong channel of communication between sales to ensure effective, efficient and wholly beneficial operations for both staff and guests alike

• Manage the food and beverage employees and facilities effectively to include rotas, stock control and asset management
• Manage cost of sales to ensure maximum departmental profit is achieved
• To check revenue daily to ensure that all charges are correct
• To assist the General Manager in any other areas as and when required
• Remains aware of business trends, systems and practices within the food and beverage industry to enable us remain current and open to opportunities to improve the profitability of the department.
• Works with the General Manager to create and roll out the hotel's strategic plan including the preparation of the hotel F&B budget

• Implements daily, weekly and monthly checklists for all F&B Outlets to ensure consistency and compliance.
• Complies with Exclusive Hotels and Venues policies and procedures
• To participate in HOD meetings and promote HR activities/policies
• Participation in group F&B meetings held across property
• To take Duty Manager shifts and conduct them in line with guidelines.

The Ideal Candidate

• Strong conference and events service background from within hotel or venue sector, minimum 4 star standard.
• Strong F&B background
• Would suit strong deputy looking for first HOD role
• Strong communication skills (verbal, listening, writing)
• Commercially astute and financially aware
• Excellent team leadership skills
• Highly organised and efficient approach required with excellent time management
• Ability to manage varying needs and prioritising to ensure best business results


  • Vertragsart:


  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Exclusive Hotels And Venues