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Operations Analyst - Banking - London - Up to £450/day

Eingestellt von ea Consulting Group

Gesuchte Skills: Design, Support

Projektbeschreibung

Operations Analyst - Banking - London - Up to £450/day

A leading Retail Bank based in London is seeking a Operations Analyst to design and develop the target operating environment that will support the roadmap of theme-based initiatives.

Our client is seeking an Operations Analyst to be responsible for identifying the requirements for business change and ensuring that stakeholders fully accept changes to the core capabilities, processes, people skills, service levels etc that they own. Also to work across Initiation and Study phases; and take ownership for an effective handover to Business Readiness.

To be considered for this role you must be able to demonstrate the following skills within financial services (ideally retail banking):

- Operational design (options appraisal, target operating model/architecture design, feasibility studies)
- Process modelling and business design (experience of systems/IT architecture on the business side ie process design - this is not a technical/solution architects/business analyst role).
- Operational impact assessments (detailed analysis of current performance and forecasting future service/call volumes; impact to FTE requirements; people skills etc.)
- SOX/Payments Compliance impact assessments.
- High-level training, learning and development needs: identification of any competency/capability/technical skills' needs and development of a people treatment plan
- Stakeholder engagement (including briefing; confirming change ownership; facilitating workshops and conference calls; presentations to design authorities etc.)
- Project management (must be self-sufficient in this area - ability to prioritise own work; track progress; raise and manage RAIDs etc.)
- Business design: target operating model, detailed business design work (covering forecasted operational volumes, work design, MI capability, 'to be' process maps for exceptions handling etc.)
- Operational and people impact assessments: overseeing the business' completion of impact assessment work on a per initiative basis; ownership for the Digital Banking impact statement and bringing together an aggregate 'bank-wide' view

Having worked with at least one major organisation that is regulated is desirable eg, Financial Services or Telecoms.

To be considered for this role, please submit your CV in application.

We will contact you within 72 hours if your skills are relevant to our client's requirement.

EA Consulting Group is acting as an Employment Business for this role under the CEAEBR 2003.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

ea Consulting Group