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Operational Complaints Manager - Contract - Banking

Eingestellt von JCW Search Ltd

Gesuchte Skills: Client

Projektbeschreibung

Our client, a large retail bank, is currently recruiting for operational complaints managers to join a large programme concerning the MIS-selling of interest rate derivatives

The ideal candidate will come from either a complaints or compliance background and should have an in depth knowledge of derivatives products. There are several roles available at different levels and the client is looking to on-board in early 2013 with interviews due to be taking place in January.

KEY RESPONSIBILITIES:

- FOS liaison
- Review customer complaints
- Identify issues
- Draft initial answers for complaint Director's review.

EXPERIENCE

- Complaints handling
- Retail banking compliance
- Interest rate hedging products.

For more information, or to apply for this role, please contact Ben Harrison or email alternatively please contact Tom Harvey or email.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung

  • Skills:

    client

JCW Search Ltd