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Openspan Specialist (Customer Contact Centers/Process Support/Telecom
Eingestellt von DigiTech IS Ltd
Gesuchte Skills: Support, Client
Projektbeschreibung
LOCATION: LONDON
DURATION: 3-6 MONTHS (EXTENDABLE)
START: IMMEDIATE
RATE: NEGOTIABLE
KEY RESPONSIBILITIES:
Will be responsible for setting up support processes, implementing delivery framework to accommodate open span changes. Will be required to support Open Span in-life defects.
KEY SKILLS/KNOWLEDGE:
* Expert knowledge in Open Span implementations for customer contact centers.
* Understanding of how customer service processes work (preferably in the telecom sector).
* The associate will also be required to setup support & delivery processes for Open span implementations.
* Excellent communication skills as the associate will be interacting with business stakeholders.
PERSON SPECIFICATION:
(ie) Negotiating, client facing, communication, assertive, team leading/team member skills, supportive.
Communication skills, assertive, team work & diligent.
Projektdetails
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Einsatzort:
London, Vereinigtes Königreich
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Projektbeginn:
asap
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Projektdauer:
3 - 6 months Extendable Contract
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges