Open Enrollment Data Entry - 6-Month Contract (52219)

OPEN ENROLLMENT DATA ENTRY 
DURATION:  6-month contract (W2)

LOCATION:  Rockville, MD  20852

JOB NUMBER:  52219

CLIENT:  One of the country's largest health care and health plan providers

PURPOSE AND DESCRIPTION:

- In this position you will provide database entry assistance, scheduling support assistance and daily operations support to the Member Enrollment department
- This person will also interact with Account Management, Sales Associates as well as other departments within the organization to support the staffing of open enrollment meetings

ESSENTIAL FUNCTIONS:

- Data Entry and Scheduling within Salesforce
- Schedule open enrollment meetings in Salesforce
- Export meetings details from Salesforce to excel and format it in Excel
- Generating reports from Salesforce
- Posting Meeting Reports on sales bulletin board
- Communication support via phone or email
- Confirming meeting dates and sending out reminders with weekly calendar
- Verifying that on-calls made their Account Management and on-site contacts
- Verifying Thrive Ambassador hours worked

REQUIRED EXPERIENCE:

- High School diploma
- 4 years marketing/business/administrative experience (with a BA/BS degree ONLY 2 years are required)
- Excellent functional knowledge of Word and Excel
- Excellent computer skills
- Excellent customer service skills
- Excellent data entry skills
- Well organized, with great attention to detail

PREFERRED EXPERIENCE:

- Strong Lotus Notes and or SalesForce experience

SKILLS TO BE SUCCESSFUL IN THIS ROLE:

- Excellent computer skills
- Excellent customer service skills
- Excellent data entry skills
- Strong attention to details and very organized
- Working knowledge of Word, Excel
- Well organized, with great attention to detail
- Ability to work well independently and creatively in a team setting
- Excellent oral, written and interpersonal communications skills
- Ability to manage multiple tasks

STANDARD WORK HOURS:

- Flexible - normally you will be working normal business hours of 8:30 AM to 5:00 PM Monday - Friday
- Some adjustment may be needed as scheduling conflicts arise