OCM Strategist/Lead for Hybrid Cloud Enabler Project (m/f)

REFERENZNUMMER:

350054/11

IHRE AUFGABEN:

-Reporting to the global project manager, partner with the change management and adoption lead to oversee all aspects of organizational change management (OCM) for the project
-Globally lead strategic and tactical change management, employee engagement, communications and user adoption activities for the project
-Provide strategic vision for change management and adoption of Operational Support Plan and Cloud Governance Framework, while leading an internal team of staff
-Provide leadership and oversight to OCM coordinators, training managers, instructional designers, SMEs, change champions, etc. to form an appropriate and cohesive OCM organization for the project
-Identify change management and user adoption related business issues/risks and recommend options and plans to remediate
-Oversee implementation and adoption of OCM guidelines and standards across multiple work streams within the project
-Design and manage global communication plans and activities (e.g. online and social media channels, newsletters, key stakeholder presentations, etc.)
-Create/manage project level surveys/metrics/KPIs to roll-up and report on change management and user adoption related activities and success
-Ensure OCM activities are aligned with the project timeline and key milestones, and are integrated with other work streams as required
-Manage overall OCM work plan and conduct weekly status reporting meetings

IHRE QUALIFIKATIONEN:

-Bachelor’s or Advanced degree in related specialization area (e.g. Communications, Change Management, Business Economics, Human Resources, OCM)
-Proven experience in a consulting and/or client-facing environment
-Strong experience leading and mentoring project teams on relevant change management engagements
-Strong problem solving skills with the ability to exercise mature judgement
-Strong interpersonal and communication skills with a demonstrated ability to interact across multiple levels of the organization
-Demonstrated capabilities in teamwork and leadership on global change efforts
-Sound knowledge of project management approaches, tools and phases of the project lifecycle
-Work experience with off-shore teams in the last projects (since virtual working is a must)
-Experience with large IT Service Management projects and in a pharmaceutical environment
-ServiceNow background, experience with Cloud solutions and Frameworks is an advantage

WEITERE QUALIFIKATIONEN:

IT service manager