NOC Transport Technician Job

NOC TRANSPORT TECHNICIAN needed for a CONTRACT opportunity with Yoh's client located in Allen Texas.

TOP SKILLS YOU SHOULD POSSESS:

- NOC Experience
- Transport Experience

WHAT YOU'LL BE DOING:

- The mission of the Surveillance team is to serve the Network by performing surveillance and maintenance on a 24x7x365 basis.
- The Network specialist will be responsible for maintenance and support needs for the Network.
- Transport Specialist must have a thorough understanding of DS3 Multiplexing, SONET, WDM and ROADM theory.
- This will relate to a multitude of technologies, and includes but is not limited to Fujitsu, Nortel, Alcatel, Tellabs, and BTI.
- Specialists will primarily diagnose and resolve issues with the various technologies and support new products as needed.
- Specialists must be able to identify and respond to network alarms while performing rudimentary triage and resolution on the transport network.
- NOC surveillance specialists, through rapid response, must work to ensure network availability to all devices to ensure customer up time.
- Specialists will be responsible for managing their work flow, escalations and dispatch call outs.
- All specialists will also answer incoming calls and simultaneously surveillance Netcool for alarms to identify outages or isolation conditions.
- All specialists must manage their ticket queues to ensure all troubles are addressed and assigned in a timely manner.
- All tickets should be frequently and routinely scrubbed to ensure no issues go unresolved for an extended amount of time.

WHAT YOU NEED TO BRING TO THE TABLE:

- Transport specialist must have working experience in the following transport technologies: Tellabs 5500 DCS, Tellabs 532L DCS, Tellabs 530/531/532 DCS, Tellabs 7100 ROADM, Tellabs UMC1000 DLC, DEXCS ECS1 DCS, DEXCS CS1 DCS, DECXS CS1L DCS, Alcatel 1631 DCS, Alcatel Litespan 2000 DLC, Alcatel/Lucent FT2000 SONET, Alcatel/Lucent, DDM2000 SONET, Alcatel/Lucent SLC2000 DLC, Alcatel/Lucent DACS4 DCS, Alcatel/Lucent DACS2 DCS, Cisco ONS 15454 SONET, Ciena OLE2600 CWDM, Fujitsu FLM series SONET, Fujitsu FW 4xxx series SONET, Nortel SMDS Classic SONET, Nortel OM3xxx Series SONET, Nortel ConnectDX SONET, Nortel OM5200 DWDM, Nortel Accessnode DLC
- Able to work in a 24x7 environment
- Ability to handle and prioritize outage and network issues efficiently and effectively
- Education and experience: Associate's degree in telecommunications or related field or equivalent training/educating required. 3-4 years' experience required.
- Ability to think critically and work collaboratively across organizational boundaries.
- Ability to communicate complex issues to technicians and management.
- Demonstrate excellent customer service through all forms of communication.

GET HIRED, APPLY NOW!

RECRUITER: Blake Joines

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Contact us if you are an individual with a disability and require accommodation in the application process.

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Branch: IT & Telecom