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NOC Level 1 Operations Engineer

Eingestellt von First Point Group

Gesuchte Skills: Engineer, Oracle, Network, Sun

Projektbeschreibung

- Work on shift 24x7
- Monitor, operate and support (L1) production platforms for Alerts, alarms and performance issues.
- Systems and applications in scope on a high level are:
- Siebel CRM
- Collection (monitor bill dues),  Virtual agent (reactivate barred services) & High Usage
- Extranet for Agents, Dealers and Key accounts (TKA)
- Callidus Commission System
- Ericsson Billing System (BSCS)
- DWH Extraction tool data stage and business object reporting
- Wincash Point of Sales
- Operator website (tailored)
- Payment Gateway
- TIBCO EAI
- Oracle eBusiness Suite
- Different TT and processessystems built on Remedy
- And any other system or application being used by the users
- While Infrastructure in scope on a high level are:
- Application Servers for the above different applications
- Web Servers for the above different applications
- DB Servers for the above different applications (based on Oracle, SQL*Servers)
- Different brand of H/W such as HP/SUN, With different operating systems such as Unix Solaries, HP, Windows
- Differnet data network components (Routers, Firewalls)
- Good understanding of at least 4 of the above mentioned systems
- 1+ year experience NOC engineer role.
- Good problem solving and debugging skills
- Ability to independently apply production upgrades and support the products and technologies
- Experience in providing services to agreed SLA's and OLA's
- Experienced in Problem and Incident Management
- Experience with working in an ITIL environment
- Excellent interpersonal and communication skills
- Flexible in working outside of core business hours at short-notice
- Experience in supporting Telcordia Product suite ( Network engineer, Granite, GIS etc)
- ITIL Certification is a plus

Projektdetails

  • Einsatzort:

    Ägypten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

First Point Group