NOC Engineer

Location: Durham
Status: Contract
Compensation: Submit Competitive Rate
Education Level: Not Specified

NOC Engineer
Location: Durham, NC
Term: 24 months

Skill Experience Needed:

- CISCO Knowledge Expert Required.
- Perform Technical Analytical troubleshooting Expert Required.
- NOC Experience Expert Required.
- Perform Problem Management Intermediate Required.
- Configuration of CISCO Device Intermediate Required.
- Knowledge of Juniper Devices Intermediate Desired.
- Vendor Management Skills Intermediate Required.

Job Description:
The candidate will work as part of an operations team using AT&T iGems network monitoring platform and other customer priority platforms to monitor for, troubleshoot, and manage fault conditions for several custom managed network clients. This position requires that the analyst be able to dynamically multitask on complex, diverse issues and work with customers in a fast-paced SLA driven environment. The expectation is that the candidate will adapt to and drive change.
The successful candidate must demonstrate excellent communication skills to clearly document and communicate their findings, internally and externally. The candidate will interact with customers and must be able to communicate at a technical as well as non-technical level with peers, management, and customers.

The successful candidate must be willing to jump into any issue, follow custom processes, and be able to technically lead the troubleshooting efforts of potentially many different internal and external entities, accurately quickly diagnose and isolate the source of the network incident, and to take appropriate action to restore service. ITIL knowledge/experience is desirable.
Candidate should demonstrate a sense of urgency and appropriate level of customer advocacy to correct problems on our clients behalf.

Application Requirements

- Client will not accept subcontractors

Required Qualifications:

- Networks

Benefits/Perks

- Medical
- Dental
- Vision
- and Life Insurance for Full-time W2 Consultants. Supplemental Disability and Long-Term Care Insurance
- Dependent Care Assistance. 401(k) with Roth feature. Free E-learning Courses

About MATRIX
Whatever your career destination, we're how you get there. For more than 27 years, MATRIX has placed talented contract and permanent IT professionals like yourself at thousands of top-notch organizations throughout the U.S., ranging from Fortune 50 to small IT shops across all industries.

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