Network Technician

RESPONSIBILITIES:
Implementation and support of all facility information technology needs.
Installation of computer controlled automation projects in the factory environment.
Provide 24X7 support for factory machining centers and third party manufacturing software applications.
Facilitate cell integration.
Provide information technology consulting services to Operations on factory system initiatives.
General on-site support of all information technology infrastructure components including network devices, Servers, storage, PCs, printers, and telephones.

SKILLS:

REQUIREMENTS:
Either a 4-year degree in Computer Science, Information Systems or at least 5 years in the IT field.
Strong communication skills, be an innovative thinker, strong problem solving skills, and possess strong customer relationship and customer support skills.
Demonstrate innovative qualities to explore new technologies, which improve the efficiency of the factory environment.
Proficient in Windows 7 and Active Directory.
Configure and troubleshoot issues regarding desktops, workstations, and laptops.
Understand Microsoft Office Suite and be able to Install/Configure applications.
Availability to work off Shift.
Ability to work with little to no supervision.
Knowledge of Office Products including but not limited to Office 2003 and 2010
Requires extensive active movement throughout plant including but limited to climbing stairs and steps, lifting of devices, long reach, and pushing and pulling of equipment.
Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
General Networking skills, such as TCP/IP settings on a PC, Category5 Wiring, some knowledge of how VPN and Routers work.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary on/off-shift and during weekends.
Ability to work independently and manage ones time as well as well as being a collaborative team member.
Able to respond to demanding target dates.

DESIRED SKILLS:
MCSE
Dell Certification
Understand Change Management Process, IP/Conference Phone support, projector support, or telecommunications
Work experience in a manufacturing environment; proficiency in software development, including but not limited to Java and .NET
Experience with the design, implementation, or support of control systems and a general understanding of computer networking (TCP/IP)
Knowledge of Microsoft Active Directory
How to reset Passwords, Create Accounts and Manage Groups
Knowledge of Microsoft Windows 2008 Server SP2, including but limited to DFS and Print Server
Knowledge of Handheld Scanners and their operation in a factory environment
Knowledge of mobile phone devices such as Apple, and Android Phone and etc.
Working knowledge of iPad and Windows Tablet and working within a Business network.
Strong script writing skills such as Javascript and DOS Batch files, PowerShell, VB Scripting
Knowledge of Cisco network hardware and software.