Network Systems Administrator

DESCRIPTION:
This is an Systems Engineer position that is responsible for designing and architecting IT Infrastructure solutions for laboratory informatics product offerings. The resource will apply their advanced technical IT and networking knowledge to analyze user needs, gather customer requirements, design an integrated, scalable, standardized and comprehensive informatics solutions to improve the IT Infrastructure and architecture for global clinical diagnostic healthcare customers. They will provide service and support for both in-house teams as well as field based employees.

RESPONSIBILITIES:
1. In-House Technical Expert:
In this role, the Systems Engineer will be a resource supporting in-house teams working on a variety of projects, including but not limited to:
Specify and document product specifications and configurations to meet requirements of new and existing service offerings.
Research, identify, test, certify, and select IT infrastructure technology products required for solutions in a medical lab environment.
Develop, critique, and modify tools to design solutions that can integrate well into our customers' data centers.
Design in-house IT infrastructure to support customer needs as well as maintain standard installation configurations of customer solutions
Work with cross-functional teams to propose, recommend and architect solutions based on requirements

2. Field Technical Support:
The Systems Engineer will play a vital role in supporting the field implementation personnel. The Systems Engineer will serve as Subject Matter Expert (SME) in platform and network technologies including system availability, security, scalability and load balancing decisions and trade-offs that are the paramount concern.

3. Sales and Marketing:
The Systems Engineer will play a vital role in supporting the commercial teams (Sales and Marketing) by providing advanced technical support during the pre-sales phase as well as acting as a consultant offering technical recommendations to ensure the solution being sold to the customer will fit the needs of the IT infrastructure and architecture.

4. Customer Service & Support:
The Systems Engineer will be a resource for problem solving and developing technical recommendations and implementation plans for system architecture in a networked environment. SKILLS:

SKILLS/EXPERIENCE REQUIREMENTS:
Minimum of 5-7 years of formal IT technical experience is required. Candidates must demonstrate strong knowledge of general networking, server technologies/services, Workstation/desktop technology, Internet protocols, remote connectivity and Microsoft Windows Server (NT/2000/XP/2003) skills. MCSE with additional Microsoft certifications, Citrix and/or Cisco is highly desirable. Areas of expertise should also include virtual server, corporate virus protection products, back-up systems, Firewalls, VPN client and tunnel technologies.

This position will require significant interaction with field personnel and customers. Other competencies such as the ability to work in a team oriented environment, adaptability and high initiative are also critical.

COMPETENCIES:
Experience with a variety of operating systems protocols and tools, depending on the type of platform or application to be administered. Able to rapidly absorb and implement new technologies and procedures. Capable of performing tasks in dynamic/changing situations and under stress, optimizing availability of system services to users/staff. Familiar with SDLC methodologies. Excellent interpersonal and communication skills. Understanding of Mainframe, Mid-range, Database, Web, and Client Server technologies.

QUALIFICATIONS:
Bachelor's degree in Computer Science, Engineering, or related discipline. At least three years of experience in systems support and working knowledge of specific technology to be administered. Familiarity with multi-platform environments. Understanding of security systems.