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Network System Engineer

Eingestellt von Whitehall Resources Ltd

Gesuchte Skills: Engineering, Engineer, Network, Client

Projektbeschreibung

Network System Engineer

Our client is experimenting with modern support models & tools - both online (chat, mobile, web) and in-person (dedicated support, walk-up Tech Centers'). They are building a team that will take the learnings from these experiments, develop their strategy and drive the implementation of these changes.

The Lab IT Systems Engineer is responsible for providing support to the lab computing environment which demands uninterrupted service in a state-of-the-art biomedical research center. Specific emphasis of the role includes migrating specialized computing platforms from Windows XP to Windows 7. This will involve installing and configuring scientific applications, and hands on troubleshooting at the lab bench.

Job Dimensions
The Lab IT Systems Engineer will report directly to the Lab IT Services Site Lead. This role will work within the scientific community and will be an individual contributor.

Major Accountabilities/Key Performance Indicators
Upgrade existing Windows XP PCs and workstations to Win 7, integrate the hardware, install and configure the scientific software and ensure communication to the attached instrument.
Migrate existing data, methods and configurations from the XP system to the Win 7 system and ensuring no loss of files or data.
Provide technical expertise for the planning of system migration requirements related to vendor supplied software packages/instrumentation systems and software compatibility with Win 7.
Create, track and close service tickets while delivering an excellent customer service experience with professionalism and confidence
Consult with various vendors and customer levels to devise new and improved solutions that will streamline and/or expedite the delivery of improved laboratory research and its supporting business applications/processes
Adheres to IT Compliance Standards (IGM), including Pandemic Preparedness, security patching and incident response

Ideal Background/Capabilities
Advanced degree in Engineering, Chemistry, Biology or at minimum a Bachelor's degree in a scientific discipline, computer science, engineering or technology
Direct hands on experience migrating pharmaceutical, Biotech or BioPharma lab equipment systems from Win XP to Win 7.
Exceptional troubleshooting skills and experience supporting non standard software and hardware
More than 5 year experience with hands on troubleshooting and support for Windows (XP/Win7)
Experience working with chromatography instruments (Empower, Chemstation, Chromeleon), plate readers, mass specs, liquid handlers, gene sequencers, purification systems, imaging instruments (Aperio, InCells, microscopes, Biacore, etc)
Windows security patch management and security vulnerability remediation
Experience working with endpoint management software such as Altiris and Symantec
Preferred experience in Biotech or Biopharma as it relates to scientific instrumentation/vendors, software applications and systems

Projektdetails

  • Einsatzort:

    Basel, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    4 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Whitehall Resources Ltd