Network Services/Support

Project Description:
This project will involve the installation and remote troubleshooting of Linux Servers and various manufactures of switching and routing equipment. The candidate will be expected to manage a personal phone queue and handle multiple forms of electronic communication related to the project.

Job Description:
Candidate will be expected to rapidly achieve a level of productivity measured primarily by installation trouble tickets worked and handled calls, as well as quality based metrics consistent with published department guidelines. They will spend a significant amount of time handling inbound calls from multiple parties during the installation, testing, and turn-up of a venue as well as placing outbound calls to customers and circuit providers to aid in the installation process. The candidate will be expected to provide and document consistent, accurate and detailed analysis of issues for each installation. This will require a well rounded knowledge of networking concepts, networking implementation, and software concepts and use. All of these activities require a strong work ethic and the ability to participate in a large team. The candidate should be keenly interested in process improvement and increasing quality and productivity at all levels.

SKILLS
Linux, Networking, Subnetting

Synectics is an Equal Opportunity Employer.