Network Security Engineer

THIS POSITION IS RESPONSIBLE FOR MANAGING NETWORK SECURITY FOR GEOGRAPHICALLY DIFFERENT DATACENTERS.

The candidate will ensure that availability, scalability, uptime and security requirements of SaaS Services and systems are clearly understood and addressed.

ROLE AND RESPONSIBILITIES:

- Preserve the integrity and design of the Network Security to support mission-critical infrastructure necessary for business operations.
- Provide service to SaaS Services by providing proactive knowledge and acting as an escalation point for Network Operations, Service Support, and Service Delivery.
- Resolve issues and incidents within SLA.
- Proactively work with vendors and providers on issues identified in products and chase issues until successful resolution.
- Independently implement approved medium and large scale projects that align towards service and departmental goals.
- Lead, coordinate, and manage all aspects of Security implementation.
- Oversee the direction, development, and implementation of Security software solutions.
- Participate in design of new Network Security, and strategies.
- Manage design sessions within areas of specialization.
- Manage delivery of solution within area of specialization, or independently design and implement complex solutions.
- Manage solution offerings to solve complex integrated business problems.
- Manage relationships with counterparts including functional owners or work streams
- Manage the timely resolution of issues within work stream.
- Own technology solution within respective area of sub expertise including overall design, key decisions, and relations with business owners.
- Liaise with company's Operations team for prompt rectification of any problems or emergencies.
- Provide direction for the Network and Systems team in support of SaaS operations.
- Coordinate and conduct training sessions for junior system administrator staff.
- Coordinate feasibility studies for Security products under consideration for purchase, and give advice based on findings.
- Provide guidance and support to the enterprise; act as single point of contact for Security Incidents and related issues.
- Coordinate with network engineering to ensure availability, reliability, and scalability of SaaS environment to meet business demands.
- Recommend and execute modifications to System, Network and System infrastructure in order to improve efficiency, reliability, and performance.
- Keep current with related technologies and releases.
- Execute proof of concept tactical plans. Confer with end-users, clients, or business owners to define business requirements for complex systems and infrastructure development.
- Develop and execute test plans to check infrastructure and systems technical performance. Report on findings and make recommendations for improvement.
- Oversee new and existing equipment, hardware, and software upgrades.
- Carry off-hours escalation as part of a pager-rotation shift or an emergency with 10 minutes of Response Time.
- Ensure completeness and quality of all deliverables.
- Manage the timely resolution of issues within work stream.
- Ensure adherence to corporate policies and standards to meet compliances, availability and disaster recovery, acting as an escalation point for project team members to provide issue resolution.
- Manage relationships with counterparts including functional owners or work streams
- Own technology solution within respective area of sub expertise including overall design, key decisions, and relations with business owners.
- Document technology deployments by creating Standard Operating Procedures, training guides. Train coworkers and other members of Operations staff.
- Train new hires and NOC engineers on technology implementation and ensure quick on boarding of new hires.