Network Operations Technician Job

NETWORK OPERATIONS TECHNICIAN needed for a CONTRACT opportunity with Yoh's client located in Maitland, FL.

THE BIG PICTURE - TOP SKILLS YOU SHOULD POSSESS:

- Network Operations Technician will receive, analyze, monitor and resolve network problems in a timely fashion with minimal guidance from more senior technicians or supervisor.

WHAT YOU'LL BE DOING:

- Responsibilities will include opening trouble tickets for various customers
- Answering incoming telephone calls
- Responding to network alarms and customer emails, and documenting/updating customer account data.

WHAT YOU NEED TO BRING TO THE TABLE:

- Education: High school or equiv. plus two (2) years of formal electronics training or equivalent knowledge through experience.
- Associates Degree in related field preferred. Minimum two (2) years of related telecommunications experience or one (1) year as NOS with satisfactory or better performance.
- Industry certifications, related experience in the military and physical line or protocol experience is preferred.
- Basic knowledge of UNIX operating system is a plus.
- Additional Requirements: Microsoft Office software suite...emphasis in both Excel and Outlook. Position may require shift work based on days of the week or hours.

ADDITIONAL NOTES ABOUT THIS POSITION:

- Must be able to work shift work in a 24 x 7 environment including a Saturday or Sunday. This position will help support INSC functions.
- SHIFT AVAILABLE 11PM-7AM MON-FRI AND SHIFT 3PM-11PM SUN-THU.

GET HIRED, APPLY NOW!

RECRUITER: Jerrod Macias

Yoh, a DayJ2W: INFOTECH

Tax Term: CON_W2J2WNWIT

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Branch: IT & Telecom