Network Operations Technician Job

Yoh has a contract opportunity for a NETWORK OPERATIONS TECHNICIAN to join our client in North Kansas City, MO.

JOB RESPONSIBILITIES:

- Provide technical support for our client's operations environment.
- Analyze information to determine system performance and areas of improvement. Test and verify the network infrastructure to ensure it meets specifications and requirements.
- Understands escalation processes. Can fill in for Analyst when needed.
- Diagnose hardware and software problems while minimizing customer impact.
- Analyze information and determine the appropriate outcome for a problem.
- Create and/or update internal tickets to document monitoring and recovery steps.
- Perform routine maintenance as required by policy or procedure.
- Implement changes within the network infrastructure.
- Maintain metrics as defined by management

JOB QUALIFICATIONS:

- Demonstrates the aptitude to function in all 5 expertise areas in the OCC (UNIX, Mainframe, Production Control, Debit, Network) and be proficient in 3 or more areas, also demonstrates leadership attributes.
- Is a subject matter expert in one or more of the expertise areas of the OCC and has a holistic understanding of how all the pieces of the OCC fit together, and demonstrates excellent communication skills.
- Thorough knowledge of routing/switching, tunneling, security operations/engineering, MPLS.
- Basic UNIX Scripting and tool monitoring, JCL, MVS, batch scheduling, knowledge of Tandem technology.
- One to three (1-3) years of experience required.
- Effective problem/troubleshooting skills.
- Effective written and verbal communication skills.
- Effective organization skills.
- Effective interpersonal skills.
- Work Conditions:
- Some on-call responsibility and occasional off hours work required.
- 12 hour shifts work, plus weekend work.

PREFERRED JOB SKILLS/EXPERIENCE/KNOWLEDGE:

- Firewall experience and file transfer is highly desired.

DISCOVER ALL THAT'S POSSIBLE WITH YOH. APPLY NOW.

RECRUITER: Tomika White

Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry; visit our website to learn both about our company and about our leading professional staffing solutions.

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Branch: IT & Telecom