Network Operations Technician

Yoh has a contract opportunity for a NETWORK OPERATIONS TECHNICIAN to join our client in New York, NY.

JOB RESPONSIBILITIES:

- Troubleshoot customer connectivity issues and a focus on providing customers technical assistance and guidance.
- Work directly with NASDAQ OMX subscribers and service providers to troubleshoot network configuration issues and provide testing support.
- Use network monitoring tools to troubleshoot customer issues pertaining to connectivity, network routing and market data. Install and upgrades computer software and network equipment.
- Analyzes and takes corrective action under supervision of senior NASDAQ network engineers.
- Works directly with customers, senior level team members and project managers.
- Initial Response and troubleshooting of HP Open View and other monitoring tool alarms
- Work closely with all Operations and Engineering teams to make sure that all network systems are available and working properly.
- Apply standardized LAN device port configurations
- Assign and maintain IP inventory in IP database tool
- Interfacing and providing feedback to network monitoring tools group
- Certifying new network gear is properly monitored through failure testing
- Maintain required spare hardware inventory at proper code revision levels in burn-in
- Work on various first level projects and tasks as required
- Establish knowledge base, document standard config templates and standard operating es
- Ensure smooth hand offs between shifts

JOB QUALIFICATIONS:

- Bachelor's Degree in IT or related field and one (1) year experience
- Very organized and detail oriented, with high degree of accuracy and follow-up
- Excellent written and verbal communication skills
- Self-motivated, reliable team player
- Must possess desire to learn new technologies
- Strong understanding of network concepts, TCP/IP stack and common Internet protocols
- Cover weekend testing events as required
- Ability to work in collaborative high pressure environment
- This position requires a Cisco CCNA certification or equivalent demonstrated skill level through experience
- Consistently work to enhance system performance and systems availability
- Experience in development and audit network system policies and procedures
- knowledge of financial trading systems and trade reporting methodologies including experience in general design, architecture, protocols, and the customer's access requirements is a plus

DISCOVER ALL THAT'S POSSIBLE WITH YOH. APPLY NOW.

RECRUITER: Patrick Lindsley

Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry; visit our website to learn both about our company and about our leading workforce solutions

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

Tax Term: CON_W2

J2W: INFOTECH

MONJOBJ2WNWIT

Ref:

Enterprise: IT & Telecom